“I purchased a Sony XBR65X850E last August from Best Buy. When watching Netflix, the sound will go silent for a few seconds often. It does not do this on other 4K TV's we have. Are their any known TV hardware issues that might cause this? Thank you”

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• You must verify the internet provider and the Netflix subscription if you are with the one with UHD.

  Answered by jvalentin 7 years ago

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• Hi Jim, please email us at [email protected] for assistance. Regards, -Mark

  Answered by SonyListens 1 year ago

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