“Bought Sony XBR-65X900E & can’t get it to display correctly through 4K compatible receiver.Denon AVR-S910. IDirecTV 4K genie, 4K BluRay & 4K Apple TV running to the receiver &HDMI out to TV. All work but DirectTV. If on 4K channel, works. Non4k pic. Pink.”
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Go into SYNC MENU to see if it is a compatible system.
Sorry, there was a problem. Please try again later.I'm going out on a limb here but have you checked all your HDMI cables to ensure they are 4K compliant? At the higher freq rate older cables are susceptible to RF/ noise emissions more so than the newer high frequency shielded cables. Also, check the connectors for lose missing or bent pins. Other than that I'm at a loss. Good Luck. jj
Sorry, there was a problem. Please try again later.Hi JBO, We're sorry to hear that you're having issues with your television, let's try to isolate and fix the issue by following the steps provided on this link: https://us.en.kb.sony.com/app/answers/detail/a_id/63061 Thanks, Zac
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