“Just brought the Sony 4K ultra tv and the power shut down and it won’t start up”

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• I lost my volume, so I called tech and they had me reboot tv and cable box--it worked. That could help

  Answered by Murose 7 years ago

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• Hello Sanman, we apologize for the inconvenience. You may consider following the troubleshooting steps provided on the link below to isolate and fix the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/75501 Regards, _Bob

  Answered by SonyListens 8 years ago

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