Questions & Answers

Q: QuestionThis same model through best buy shows no indication of triluminous but the same model through Costco says triluminous. Please help me understand. https://www.costco.com/sony-65%22-class---x75ch-series---4k-uhd-led-lcd-tv.product.100655648.html

Asked 5 years ago by Raj.

• A:Answer Hi Raj, Thank you for the inquiry. The X750H has a TRILUMINOS Display feature powered by our X1 processor, reproduces lifelike color and detail to enjoy your favorite movies & shows like ever before. The 4K Processor X1 provides rich, real-world detail in your favorite content. HD content is upscaled to near-4K resolution with 4K X-Reality PRO using a unique 4K database. Thanks, Jay

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan I stream Apple plus with this tv

Asked 5 years ago by Oldguy.

• A:Answer Hi Oldguy, Unfortunately, the X750H doesn't support Apple TV+. The XBR X900H series support Apple TV+. Thanks, Jay

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan this TV handle the weather (humidity) outside (Terrace)??

Asked 5 years ago by Nell.

• A:Answer Hi Nell, No, for safety reasons, do not install or do not use the TV set outdoors (in direct sunlight), at the seashore, on a ship or other vessel, inside a vehicle, in medical institutions, unstable locations, near water, rain, moisture, or smoke. Do not use this TV in places that are hot, humid, or excessively dusty; where insects may enter; where it might be exposed to mechanical vibration, near the source of naked flames, such as a lighted candle, which is placed on a TV. The TV set shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the TV. Thanks, Jay

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan you download the Apple TV app and Disney plus with this tv?

Asked 5 years ago by Meme.

• A:Answer Hi Meme, Thank you for your interest in the KD65X750H TV. The Disney+ Android app can be installed from Google Playstore on the Android TV. Unfortunately, Apple Airplay 2 and HomeKit are not supported on the TV. However, you can add an Apple TV External device thru HDMI connection in able to access this feature. For more details on what are TV Models that can support Apple TV App, please open this link https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x750h/articles/00227059 -Kris

  Answered 5 years ago by SonyListens

  
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Q: QuestionA:Answer Hi CatFish, Yes, the X750H Power Requirements (voltage) is AC 120V for UL cUL AC 110-240V for others. Thanks, Jay Hi Jay...this pertains to your reply to Catfish...this means I can plug it in on a 220-240 volts outlet?

Asked 5 years ago by Rey.

• A:Answer Hi Rey, Yes, you can plug the X750H into a 220-240 volts outlet. Thanks, Jay

  Answered 5 years ago by SonyListens

  
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Q: QuestionWhat are the dimensions ...length and height. Sony - 65" Class X750H Series LED 4K UHD Smart Android TV

Asked 5 years ago by joy.

• A:Answer Hi Joy, Thank you for your interest in our KD65X750H TV. The dimensions of the TV are approximately 57 5/8 inches in Width, 33 3/8 inches in Height and 3 1/4 inches in Depth (1463 x 845 x 80 mm). I hope this helps. – Kris

  Answered 5 years ago by SonyListens

  
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Q: Questioncan I purchase an additional remote?

Asked 5 years ago by bob.

• A:Answer Hi Bob, Yes, you can. Please email the below information to [email protected] so we can better assist you. Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Issue: ~Kris

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes this TV have the ability to turn into a painting/display an image? does it have Apple TV built in or do I still need a separate Apple TV box? Can you turn OFF voice activation? I do not want my TV listening to me.

Asked 5 years ago by E.

• A:Answer Hi E, Thank you for your inquiry. Unfortunately, you can't change the pictures in the Daydream (Screen saver) setting on the TV. For the Apple TV App, support is available for selected TV models series through a software update. As of now, the confirmed TV model that will be updated to have the Apple TV app is the XBR X900H series. However, the TV supports the Apple AirPlay / Apple HomeKit & you can add an Apple TV external device thru HDMI if needed. We also recommend checking our article for this on this link for the full details on the Apple TV app for our android TV series. Here is the article link: https://www.sony.com/electronics/support/articles/00226446. About voice activation, the microphone of the remote cannot be turned off. However, it will only activate or listen if you press the microphone button. Thanks -Kris

  Answered 5 years ago by SonyListens

  
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Q: QuestionIs that a 3.5 mm headphone jack by the HDMI port on back? If so, how is the audio output on it?

Asked 5 years ago by Anonymous.

• A:Answer Hi, Yes, it is. It supports 3 pole stereo mini jack connection and output stereo sound to the connected audio device. I hope this helps!

  Answered 4 years ago by SonyListens

  
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Q: QuestionHello, does it have IPS panel, TN or VA? Direct backlit or not? What is the pick brightness in nits? Thank you

Asked 5 years ago by Art.

Q: Questionbox size

Asked 5 years ago by lama.

• A:Answer Hi lama, The dimension and weight of the package carton of this TV are the following details below. Approx. 62.38 x 37.88 x 7.5 " (1,583 x 959 x 188 mm) Approx. 68.3 lb (31 kg) Thanks, Jay

  Answered 5 years ago by SonyListens

  
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Q: Questionwhat software is it running on? Example 7.0 OS.

Asked 5 years ago by Kimoe1er.

• A:Answer Hi Kimoe1er, The latest software version of the X750H is v60209(Android 9.0 Pie). Thanks, Jay

  Answered 5 years ago by SonyListens

  
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Q: QuestionI have the antenna mode selected and then I run autoscan but it doesn't find any channels. The antenna works on a diff tv and I've tried 3 diff antennas.There is no Aerial or Air mode on this tv. Is that the issue and if so, how can I get antenna to work?

Asked 5 years ago by Antenna.

• A:Answer Hi Antenna, We're sorry to hear about the issue with this TV. In this case, follow the instruction below to receive channels on your TV. 1. Perform [Analog auto tuning] / [Digital auto tuning] to add receivable channels that are not present in the TV memory. You may tune Analog or Digital service to check the available channel. Press the HOME button, then select [Settings] — [BRAVIA Settings] — [Channel setup] — [Analog setup] / [Digital setup] — [Analog auto tuning] / [Digital auto tuning]. 2. Check that [Signal type] is set correctly. You may try to setup Cable or Antenna to check the available signal. Press the HOME button, then select [Settings] — [BRAVIA Settings] — [Channel setup] — [Signal type]. 3. Select [Antenna]. Set to receive and select antenna channels. Thanks, Jay

  Answered 5 years ago by SonyListens

  
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Q: Questiondoes this tv have a camera and microphone and if so, can it be disabled?

Asked 5 years ago by dee.

• A:Answer Hi dee, This TV doesn't have a built-in microphone and camera. However, you can connect this TV to a computer using a high-speed HDMI cable to display a high-quality picture and features from the computer. Thanks, Jay

  Answered 5 years ago by SonyListens

  
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Q: Questioni need a longer electric wire coming out the back of tv! can i buy one there and just unplug old cord and plug in new one?

Asked 5 years ago by harold.

• A:Answer Hi Harold, For safety reasons, Sony requires using only the supplied AC power cord without an extension. If possible, please have the TV installed near an easily accessible AC power outlet. Thanks! Jay

  Answered 5 years ago by SonyListens

  
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Q: QuestionWill this tv connect to the Sony - 3.1-Channel Soundbar with Wireless Subwoofer HTG700 through a HDMI ARC connection?

Asked 5 years ago by Williejr.

• A:Answer Hi Williejr, thanks for inquiring about the KD65X750H. Yes. You can connect your soundbar to the HDMI ARC of the TV. Sincerely, Erin

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan you use bluetooth headphones on this tv?

Asked 5 years ago by Chef.

• A:Answer Hi Chef, The X750H supports Bluetooth function. This tv supports Bluetooth Version 4.2; HID (mouse/keyboard connectivity)/HOGP (Low Energy device connectivity)/SPP (Serial Port Profile). You can connect wired headphones to this TV. If you choose Bluetooth headphones unfortunately this model doesn’t have the A2DP standard to pair. Sony’s 900H and above has this feature to connect Bluetooth headphones. Please check the link below for your reference for wired headphones. https://www.sony.com/electronics/headphones/t/headband-headphones?view=compare Thanks, Jay

  Answered 5 years ago by SonyListens

  
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Q: QuestionDoes the remote connect via Bluetooth or is it infrared only?

Asked 5 years ago by DGardner.

• A:Answer Hi DGardner, The remote control connects via infrared and Bluetooth features. Thanks, Jay

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan the Sony - 65" Class X750H Series LED 4K UHD Smart Android TV connect to my blue tooth hearing aids?

Asked 5 years ago by Hodman.

• A:Answer Hi Hodman, Unfortunately, this TV doesn't support Bluetooth hearing aids. You can connect a USB or Bluetooth keyboard and mouse to an Android TV device, however, the operation isn't guaranteed. Thanks, Jay

  Answered 2 years ago by SonyListens

  
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