“We have tried everything and still can’t get a bright picture. Live football, movies, live tv,can’t get the screen bright enough. All scenes are dark, can’t lighten night scenes. Anyone else experience this?”
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Sorry, there was a problem. Please try again later.On the Sony remote, click on the button at the top right with the wrench symbol. Click on settings and scroll to brightness. Use the up & down function to change the brightness settings. Hope that helps!
Sorry, there was a problem. Please try again later.Hi Texasdark, We are sorry to hear that you're having an issue getting a bright picture despite trying different picture mode. This is definitely not the viewing experience we'd like you to have. We'd love to help and turn this into a better experience. May we also contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: BBY Username: Telephone Number: Additional Information regarding your experience with the X77L We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Erin
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