“I bought this TV and while it does have HDR and 120 refresh rate and 4k, i was bummed to learn on my PS5 the TV cannot support 4k, 120 refresh or HDR at the same time. It appears you can choose 1 of 3 (4k, HDR, 120 Hrz) but no more than 1?”
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Make sure that you are plugged into either of these input: HDMI 3 or 4. Only 3 and 4 support 4K 120hz
Sorry, there was a problem. Please try again later.Hi Jeff, Thank you for reaching out to us with your concern, and we are sorry for the inconvenience. For the X85J, we currently support all HDR formats at 4K @ 60Hz, not 120Hz. The X85J supports the features that are specified in the HDMI 2.1 standard (4K 120/ALLM available at launch, and for VRR- this feature will be available after installing the latest firmware update) via HDMI inputs 3 & 4. To playback 4K @ 120Hz from your PlayStation 5 to this TV, please follow the steps provided on these articles: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x85j/articles/00194995 https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x85j/articles/00141961 https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x85j/articles/00165077 If this does not help or you need more technical assistance, please email us at [email protected] with the following details so we can best assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: Thank you so much for your purchase and for choosing Sony! Best regards, Romeo Sony Social Support
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