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Hi MikeG52, Make sure that your TV has the latest software update. Ref: https://www.sony.com/electronics/support/lcd-tvs-android-xf90xx_x90xxf-series/xbr-65x900f/downloads/00016214 If your TV is already up to date, please follow these steps: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900f/articles/00023331 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Bestbuy Username: Model Number: Issue: Telephone Number: Sincerely, Sam
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