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I had the same problem. I read that if BOTH units are not "ARC" then you will not have sound. (I assumed the DVD player was ARC compatible, but maybe not) So I tried using the optical cable, and got sound. Worth trying.
Sorry, there was a problem. Please try again later.Hi DonF, Thanks for bringing this to our attention. Can you verify if the issue happens when you watch TV streaming applications or from the cable box channels? We would like to know more about the issue and help you out. Kindly send us an email at [email protected] including my name and this feedback post in the email. Hope to hear from you. Regards, -Jay
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