“Overall very pleased with the sound bar except dialogue and bass. Our bass tops out at 12 which in itself is difficult to hear. Minimal audio adjustments. All comments appreciated.”
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Hi OLDGOAT67, We appreciate your inquiry about the HTST5000. Make sure to update the software version of the soundbar for optimum performance: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-st5000/downloads/00016979 The soundbar features a VOICE function to make dialogues clearer. The subwoofer is a speaker for playing bass sounds. Sound from the subwoofer may be hard to hear when the input source has less bass sound, such as TV broadcast. Make sure to try other sources. The NIGHT mode function must also be turned off. You can refer to pages 31-32 of this link for more information: https://www.sony.com/electronics/support/res/manuals/4687/bc8f6dee4fbbe142db7bc707e9028061/46878381M.pdf Regards, ~Ralph
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