“I purchased a SONY 2018 X900F, SONY HT-S5000, SONY UPB X800 Blu-ray. have APPLE TV4k and XFINITY Cable Box. Best Buy installers told me Bravia Synch will not work because I have the HT-S5000 Soundbar Using ARC Anyone of you helpful folks heard of this THX”
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Hello, ChrJulJen! Thank you so much for bringing this to our attention. If you are not able to get the BRAVIA Theater Sync function working, there may be an incorrect setting or there may be a problem with your hookup. Please follow the steps on the link to isolate the issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-65x900f/articles/00012569 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Sincerely, Romeo Sony Social Support
Sorry, there was a problem. Please try again later.That guy from Best Buy must be on crack. You are supposed to hook the sound bar to the tv using the arc input. Everything else hooks up to the sound bar.
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