“I've had this setup for over 1 year now. With constant every heavy use. Pair with my Sony Bravia A1E. But as of May 18, 2019. My subwoofer stopped working completely. Even with securelink on,their so little info out there on these thing need help”
1-1 of 1 Answer
Hi Ricky, We do apologzie for the inconvenience. Please try to factory reset the soundbar and try to pair it again. https://www.sony.com/electronics/support/res/manuals/4687/bc8f6dee4fbbe142db7bc707e9028061/46878381M.pdf (page 71 - Factory reset) https://www.sony.com/electronics/support/res/manuals/4687/bc8f6dee4fbbe142db7bc707e9028061/46878381M.pdf (page 47 - Secure link) NOTE: Make sure that the subwoofer is within 3 feet or closer to the soundbar. Happy to help, David
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