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It sounds like your subwoofer has a issue that only can be fixed by a Sony support technician. I suggest you give them a call because this may be covered under there warranty policy for this subwoofer. Best of luck.
Sorry, there was a problem. Please try again later.Not familiar with that model, mine is a ST 5000. I would unplug power for both units and let them set for about a minute and plug them back in
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