Questions & Answers

Q: QuestionI've purchased this TV last Sunday with the prize $1299.99 and now the price drop to $1199.99 as today. What can I do to get this $1199.99 price? Do I need to return it then re-purchase again or ask Best Buy to readjust the prize?

Asked 8 years ago by Anonymous.

• A:Answer Best Buy should have 30 day price match guarantee. Just take them your receipt. They should credit you the difference in price.

  Answered 7 years ago by Lunatunes1Verified Purchase

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Q: QuestionWill this TV work in Germany or Ghana? Does it have 50HZ capability? If no, do you have anything in stock 55" or larger that will work in those countries?

Asked 8 years ago by Anonymous.

• A:Answer Most likely with an adapter for the outlet plug. It'll work in Great Britain and Greenland as well, and probably Gibraltar.

  Answered 7 years ago by EiknujVT

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Q: QuestionIs this a smart tv? And can I connect a boss soundbar to it?

Asked 8 years ago by Jedi.

• A:Answer This is a smart TV and you should be able to connect a sound bar. I have a Samsung sound bar hooked up to my TV.

  Answered 8 years ago by LarryVerified Purchase

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Q: QuestionDoes Sony TV have input PC?

Asked 8 years ago by Anonymous.

Q: Questionhow big is the box the tv comes in

Asked 8 years ago by kingfish.

• A:Answer A little bigger than the TV

  Answered 7 years ago by HappyCustomer

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Q: QuestionCan I get in the internet on this tv I have an LG tv and I can open webpages from it can I do that with this tv?

Asked 8 years ago by Ags.

• A:Answer Yes I can get in on the internet

  Answered 8 years ago by NitaVerified Purchase

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Q: QuestionDoes this come with its own remote since I don't want to use a phone or IPad? Will it work with my Frontier cable remote?

Asked 8 years ago by SeniorWantingEasyTV.

• A:Answer Hi SeniorWantingEasyTV, The TV already comes its own remote. We can't guarantee that it would work with a Frontier remote. Kindly check with Frontier for compatibility. For more product information, kindly refer to this link: https://docs.sony.com/release//SPECS/KD70X690E_mksp.pdf ~Ralph

  Answered 8 years ago by SonyListens

  
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Q: QuestionNeed dimensions without stand not listed on the particular link I got

Asked 8 years ago by Bob.

• A:Answer The dimensions without the stand are 35.5"H x 3.7"D x 61.7"W.

  Answered 8 years ago by CommunityAnswer

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Q: Questionoverall measurement width and height

Asked 8 years ago by jb.

• A:Answer Hi jb, below is the TV's dimension: TV only: 61 3/4 x 35 5/8 x 3 3/4 in (1567.28 x 902.32 x 93 mm) TV with stand: 61 3/4 x 37 1/2 x 12 1/8 in (1567.28 x 951 x 304.8 mm) For more details, please check this link: https://docs.sony.com/release//SPECS/KD70X690E_mksp.pdf see page 3. Thanks, -erin

  Answered 8 years ago by SonyListens

  
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Q: QuestionWhat are the dimensions of this TV

Asked 8 years ago by David.

• A:Answer Hi David, kindly check the information below. Thanks! ^Ron - TV only: 61 3/4 x 35 5/8 x 3 3/4 in (1567.28 x 902.32 x 93 mm) - TV with stand: 61 3/4 x 37 1/2 x 12 1/8 in (1567.28 x 951 x 304.8 mm)

  Answered 2 years ago by SonyListens

  
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Q: QuestionCan i control this TV with my Alexa?

Asked 8 years ago by Zee.

• A:Answer No, you can`t

  Answered 7 years ago by ALex

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Q: QuestionCan this TV get hung on the wall?

Asked 8 years ago by Doreen.

• A:Answer Absolutely-I mounted the one I bought for my parents. Standard VESA dimensions, just be sure to use correct hardware and most importantly, hit studs.

  Answered 8 years ago by MetalslimeVerified Purchase

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Q: QuestionCan I put plex on this tv?

Asked 8 years ago by Tom955.

• A:Answer The TV doesn't have internet capability to download but I stuck a streaming box on it with internet and you can play anything that you can surf for on web using your wifi

  Answered 8 years ago by frankVerified Purchase

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Q: Questiondoes it have audio optical out

Asked 8 years ago by Anonymous.

• A:Answer Hi, Yes, it does have 1 optical out. Thanks! ^Ron

  Answered 2 years ago by SonyListens

  
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Q: QuestionHow many pixels does the Sony 70" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR

Asked 6 years ago by Bernie.

• A:Answer Hello Bernie, it's 3840 x 2160. For reference, you may refer to the link below: https://docs.sony.com/release//SPECS/KD70X690E_mksp.pdf Regards, _Bob

  Answered 6 years ago by SonyListens

  
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Q: QuestionWill I be able to only use the direct tv remote to activate the tv and soundbar? Or do I need a separate remote for each to use. My current tv and sound bar are both LG and direct tv remote can operate all functions with only 1 direct t.v. remote.

Asked 7 years ago by Viper.

• A:Answer We only use the Direct TV to turn up the sound on the sound bar.

  Answered 6 years ago by BOSSYVerified Purchase

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Q: QuestionHow long is the stand what the TV sets on in inches? How wide is the stand with the TV says song in inches? Thank you very much

Asked 7 years ago by FreddisHarris.

• A:Answer Hi FreddisHarris, The width of the stand measures 24 31/32 inches (633.55 mm). You may refer to this link for more information: https://www.sony.com/electronics/televisions/x690e-series/specifications ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionWhat's the length and width of the stand that the TV mounted to

Asked 7 years ago by FreddisHarris.

• A:Answer The stand us center mount, which is better then the end mounts, it will set on more stands. The measurements are 24 3/4" W × 12" D This stand makes the TV a little top heavy. They suggest you tether it to the wall I hope this helps

  Answered 7 years ago by FreddieVerified Purchase

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Q: QuestionWould this tv fit on a 60” wooden stand?

Asked 7 years ago by Jennifer.

• A:Answer Hello Jennifer, it may not fit the stand, simply because it's diagonal length is approximately 70 inches. Here are the approximated dimensions of the TV, it's 1,568 × 903 × 93 mm. For reference, please visit the link below: https://docs.sony.com/release//Manual_4696721011.pdf, see page 47. Regards, _Bob

  Answered 7 years ago by SonyListens

  
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