Questions & Answers

Q: Questiondoes this tv have cameras if it does how do you take them off

Asked 7 years ago by moonofthenightsky.

• A:Answer Hi moonofthenightsky, No, it doesn't have a camera function. ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionWhat’s the difference between Sony X900F vs. X940E.

Asked 7 years ago by Alex.

• A:Answer deeper blacks on the 940E, smoother motion on the 900F. The 940E has a glossy screen that reduces glare a lot, the 900F has a Matt finish that has more glare. The 940E looks similar to an OLED, while the 900F looks more like an LCD.

  Answered 7 years ago by AndrewaceVerified Purchase

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Q: QuestionHow do I reset to factory settings to remove passwords

Asked 7 years ago by Anonymous.

• A:Answer Hi there, Kindly check on this link for more details: https://www.sony.com/electronics/support/articles/00159487 ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionCan I see Dolby vision over hdmi on my Nvidia Shield? Or is just on the tv apps?

Asked 7 years ago by Gilberto.

• A:Answer Hi Gilberto, The TV is designed to support Dolby Vision via HDMI after an update provided that the connected device is also updated or supports Dolby Vision. For more information on this, kindly refer to this link: https://www.sony.com/electronics/support/televisions-projectors/articles/S1Q0538 ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: Questiondoes this tv have blue tooth?

Asked 7 years ago by spepp.

• A:Answer Yes, this TV is Bluetooth-enabled.

  Answered 7 years ago by CommunityAnswer

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Q: Questiondoes this TV work with Apple TV?

Asked 7 years ago by Matt.

• A:Answer Hi Matt, Yes, it will work with devices that support an HDMI connection. ~Ralph

  Answered 7 years ago by SonyListens

  
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Q: QuestionI need to replace an XBR75X940E what would be the Sony replacement equivalent ?

Asked 7 years ago by Seve.

• A:Answer XBR75X900F for $2,999 at bestbuy

  Answered 7 years ago by Sonero

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Q: QuestionWill Best buy be selling the still current 940e 77" in 2018?

Asked 7 years ago by Anonymous.

• A:Answer The 940E is only available in 75 inch size and they're selling them until stock is gone due to this model being discontinued.

  Answered 7 years ago by TonyVerified Purchase

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Q: QuestionBluetooth headphones? I've notice well watching a Netflix 4K program without them connect, it plays fine. However when I switch on the headphones my Sony can no longer steam in 4K, Ultra 4K or Dobly Vision only HD, is there a setting I need to change?

Asked 7 years ago by Dune66.

Q: QuestionI have an articulating adjustable wall mount for my old 65" Panasonic plasma tv. This mount is fully adjustable so I feel that it will be able to fit the back of the Sony but my question is can the tv support the weight as the current mount leans forward?

Asked 7 years ago by Robert.

• A:Answer It depends on the weight limit that the mount is rated to hold. The 75''X950E is a very heavy TV, So I would recommend checking on the mount weight, if you can't find it, buy a new one. Don't risk it.

  Answered 7 years ago by AndrewaceVerified Purchase

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Q: QuestionOn 8/23/'18 Best Buy delivered Sony XBR75X940E /Sony UBP -X700 Blu-ray player....No advertised IR Blaster 1-849-161-12, that stated 'to connect all devices' and NO Sony manual. Still 3 controls HELP No Follow Up Best Buy addressed my concerns.

Asked 7 years ago by Richard.

• A:Answer Can't answer the question because I never bought a Blu Ray player & 8/23/18 hasn't arrived yet. I certainly don't understand the question. Buyer should look on line for a manual or call the store

  Answered 7 years ago by PumpkinVerified Purchase

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Q: QuestionWhat changes will the 2018 have compared to 2017 on this TV? The 75 LED 2160 4k

Asked 7 years ago by Linda.

• A:Answer If you're referring to the 940D vs the 940E, the differences are huge in the processor.

  Answered 7 years ago by AndrewaceVerified Purchase

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Q: QuestionSony just released the long awaited Dolby Vision update. However, it has a severe limitation in that it only works for streaming apps (Netflix, Amazon). It does not work for external HDMI inputs (Blu-ray players). Do they ever plan on supporting HDMI?

Asked 7 years ago by andy.

• A:Answer This has to be done through a frimware update by the periphial manufacturer. I have an OPPO 203 4K Bluray player and they provided a firmware update earlier this year to allow Dolby Vision to pass through the HDMI on Sony capable TV's. I have a Sony 940E.

  Answered 7 years ago by ColeVerified Purchase

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Q: QuestionWhat is the best HDMI cable to use with this TV?

Asked 8 years ago by Eddo.

• A:Answer Any HDMI cable will do that provides a minimum bandwidth of 18Gbps if you want take full advantage of 4K HDR. Beware that speed becomes a challenge for longer cables, so do your due diligence no matter what the cable length.

  Answered 8 years ago by taureantiger

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Q: QuestionWhat is a good soundbar system for the 75” 940e?

Asked 8 years ago by LyleAlzado.

• A:Answer Sony XTS5000

  Answered 8 years ago by SolidredVerified Purchase

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Q: QuestionHow do I get installation?

Asked 8 years ago by Nannypoo.

• A:Answer bestbuy can install or you can find someone on angies/craigslist

  Answered 7 years ago by whtciv2k

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Q: Questionany problems with the tv streaming

Asked 8 years ago by mickey.

• A:Answer My last tv was not a smart tv and always did my streaming via computer or game console and was an advocate of never letting the tv processor do any work and letting external devices do it all.read online people complaining about the android operating system being clunky,...well I am a convert,...the tv's internal apps look better than from my computer connected to the tv (hdmi) and the home screen and experience has been buttery smooth,...I have at&t internet with 23mbs and have had no problem,....Star Trek discovery on the cbs app blew me away,love this tv,..plus I'm saving an hdmi input by using the internal direct tv genie built into the 940e.

  Answered 8 years ago by LocotitoVerified Purchase

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Q: QuestionThis TV says that it comes with free setup (I'm assuming this means attaching the stand) and mounting. Not interested in mounting to the wall, but it would be great to actually have the TV stand attached. Did Best Buy set up your TV to your satisfaction?

Asked 8 years ago by WordNerdGuy.

• A:Answer I think it only comes with free delivery. set up and instillation, I was told, is additional.

  Answered 8 years ago by wormer222Verified Purchase

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Q: QuestionWhat wall mounting bracket have you used for 75" 940e (other than sony suwl830)?

Asked 8 years ago by VJ.

• A:Answer Hi VJ, VESA certified wall-mounts with wall-mount hole pattern 400x300 mm is compatible with this TV. Thanks! ^Ron

  Answered 2 years ago by SonyListens

  
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