“Why does Netflix keep shutting down every ten minutes. Amazon prime doesn't shut down”

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• Hi there, We do apologize for the inconvenience his have caused you. If Netflix or other streaming apps drop back to the home screen after 10 minutes of streaming, perform a Factory data reset (FDR) on the TV. IMPORTANT: Performing a Factory data reset will remove all customer settings in the TV including Google account settings, apps, channels, and wireless network settings. You will need to set them back up again. If this issue reoccurs, then perform the Factory data reset procedure again. Please visit this link for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80j/articles/00264120 Regards, Jess

  Answered by SonyListens 4 years ago

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• Has nothing to do with tv, its netflix

  Answered by Awesome 3 years ago

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