Questions & Answers

Q: QuestionWhat is the measurement from the bottom of the TV to the bottom and top holes for VESA mounting? Thanks.

Asked 4 years ago by KevinS.

• A:Answer Hi KevinS, Thank you for your interest in the KD-75X80J. The 75" X80J has a distance of approx. 143.9 mm (5.7 inch) from the bottom of the TV to the bottom mounting holes and 443.9 mm (17.5 inch) from the bottom of the TV to the top mounting holes. Hope this helps! Regards, Jess

  Answered 4 years ago by SonyListens

  
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: Questionhow wide are stands? I have a 60 inch tv stand. Will this work?

Asked 4 years ago by JF.

• A:Answer Hi JF, Thank you for your inquiry. The stand width of the KD-75X80J is approximately 52-3/8 inch (1,330 mm) and depth of 16-1/4 inch (410 mm). If your TV stand is wider than this approximate stand width, then it should support the 75 inch variant of X80J. To provide balance, stability and to prevent the TV from toppling over, we recommend using the supplied TV stand. Regards, Jess

  Answered 4 years ago by SonyListens

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes this set come with an ATSC 3.0 tuner?

Asked 4 years ago by Jimbo.

• A:Answer Hi Jimbo, Thanks for inquiring about the KD-75X80J. Good news! Yes, the ATSC/ATSC 3.0 (NEXTGEN TV) tuner is ready to go with this TV. For more details, you can check the full specifications and features from the link below: https://www.sony.com/electronics/televisions/x80j-series/specifications Regards, Jess

  Answered 4 years ago by SonyListens

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the A80J have multi output audio? If so, will that allow one person to listen to the TV via bluetooth and at the same time allow others to listen to the sound from the TV in the room? Thank you for your help.

Asked 4 years ago by Mike.

• A:Answer Hi Mike, thank you for your question. Yes. You can listen to your TV through headphones and the TV speakers, soundbar, or another audio device at the same time, we recommend the following setup/connection. To output sound from both the TV speakers and an audio device: Connect your audio device to the DIGITAL AUDIO OUT port. Note: If you connect the device to the TV headphone jack, the HDMI ports, or through Bluetooth, the TV can't output sound from both the TV speakers and the audio device at the same time. To output sound from both the headphones and a Soundbar: Connect your headphones to the TV headphone jack and your Soundbar to the DIGITAL AUDIO OUT port. Note: If you connect the Soundbar to the HDMI ports or through Bluetooth, the TV can't output sound from both the headphones and the Soundbar at the same time Reference: https://www.sony.com/electronics/support/articles/00201347 Regards, Erin

  Answered 4 years ago by SonyListens

  
  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionWhy does Netflix keep shutting down every ten minutes. Amazon prime doesn't shut down

Asked 4 years ago by Anonymous.

• A:Answer Hi there, We do apologize for the inconvenience his have caused you. If Netflix or other streaming apps drop back to the home screen after 10 minutes of streaming, perform a Factory data reset (FDR) on the TV. IMPORTANT: Performing a Factory data reset will remove all customer settings in the TV including Google account settings, apps, channels, and wireless network settings. You will need to set them back up again. If this issue reoccurs, then perform the Factory data reset procedure again. Please visit this link for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80j/articles/00264120 Regards, Jess

  Answered 4 years ago by SonyListens

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHello, great reviews on this TV. We want to take this with us overseas. Is this model 110-240? Thanks.

Asked 4 years ago by Chyrpykty.

• A:Answer Hi Chyrpykty, Thank you for your interest in the KD-75X80J. Yes, this TV supports 120 V for UL cUL AC 110-240 V for other. "Other" means other countries outside US and Canada. -Jess

  Answered 4 years ago by SonyListens

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the minimum viewing distance?

Asked 3 years ago by Squeakers.

• A:Answer Hi Squeakers, Thank you for the inquiry! The approximate recommended viewing distance when watching a 4K TV is 55 inches (4.59 feet). Please refer to this link for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80j/articles/00008601. I hope this helps! Jay

  Answered 3 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this TV support an external usb camera and mic?

Asked 4 years ago by Dcool.

• A:Answer Hi Dcool, Thanks for inquiring about the TV. We do not recommend connecting a USB webcam or USB microphone to the TV. The USB function of the television is limited only to playing content stored on a USB device. Please visit the link below to check the functions of the USB Port on your TV. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80j/articles/00133803 Regards, Jess

  Answered 4 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Question1. Since this is a KD and not XBR model, can I use it in the US? 2. How would I screen cast from an iphone or ipad to this model TV? Does it work automatically with AirPlay?

Asked 4 years ago by Sarah.

• A:Answer Hi Sarah, Yes, you can use this TV in the US. With regards to your question, you can cast your favorite entertainment and apps from your mobile device to your Google TV via Chromecast built-in or AirPlay. Apple AirPlay 2 and HomeKit is supported on this model. With Apple AirPlay, you can stream movies, music, games, and photos to your TV right from your iPhone, iPad, or Mac. Thank you for asking and please let us know how else we can help. Regards, Jess

  Answered 4 years ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I plug this model to a 220v outlet?

Asked 4 years ago by Juanito.

• A:Answer Hi Juanito, Thanks for your inquiry. The power requirements for this television is 110 V – 240 V AC, 50/60 Hz (U.S.A./Canada 120 V AC, 60 Hz). I hope this helps. Regards, Jess

  Answered 4 years ago by SonyListens

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionSony75" Class X80J GoogleTV-bought in the US. Will it work in UK/Infia without converter. Will streaming apps Netflix/Prime work outside US Will it support digital broadcast NTSC/PAl/DVB. If not, suggestions

Asked 8 months ago by Venkat.

Q: QuestionThe audio/video lags on this TV while using the steaming app FuboTV. I have other TVs that work fine w/ app. After 1-2 minutes the audio lags behind the video. I have done factory rest and deleted the app several times. No change. How do I fix this?!

Asked 3 years ago by Nolan.

Q: Questionwhen will this tv be available??

Asked 3 years ago by ron.

Q: Questionit is showing unavailable in my location. can you please share where is it available in michigan?

Asked 3 years ago by Anonymous.

Q: QuestionSony - 75" Class X80J Series LED 4K UHD Smart Google TV Is this Sony Model or any model of Sony in USA, can be connected to 240 Watts. As i want to take this tv to India. Pls confirm

Asked 3 years ago by SUNIL.

• A:Answer Hi SUNIL, Thank you for the inquiry! Yes, the power requirements(VOLTAGE/FREQUENCY) of the BRAVIA X80J LED TV is 60 Hz for UL cUL 50/60 Hz for others, AC 120 V for UL cUL AC 110-240 V for others. Hope this helps! Jay

  Answered 3 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi, whats the Voltage? is this can be use in 110-240V?

Asked 3 years ago by lucky.

• A:Answer Hi Lucky, Thank you so much for your question! The KD-75X80J US model has a power requirement of 120 V AC, 60 Hz. With the use of a converter/transformer, yes, other voltage like 110 V - 240 V could be used. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Hope this helps you, and thanks for considering Sony! - Romeo

  Answered 3 years ago by SonyListens

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionSony - 75" Class X80J Series LED 4K UHD Smart Google TV. Is this TV for $549.99 available in the Bronx NY, zip code area 10467?

Asked 3 years ago by Herb.

• A:Answer Best Buy

  Answered 3 years ago by JamesKVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHaving trouble locating this TV. Where can I find it?

Asked 3 years ago by Viktor.

Q: QuestionIs this tv compatible with the xfinity flex box?

Asked 3 years ago by Tai.