“I am using Bose soundbar 700 with Bass module and connected it to eARC. The sound output is kind of very low and from the TV to soundbar but when i play the same video from my phone and airplay it directly on Soundbar the sound comes alive. Please help.”
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Hello Vik, Thank you so much for reaching out to us with your concern, and we apologize for the inconvenience. Sound quality depends on the signal and content. If you haven't yet, please try playing content from different sources (external devices connected to the TV) and streaming applications of the TV to isolate the problem. You may also try configuring various settings related to the sound settings of your Bose soundbar and see if it resolves the issue. If the issue persists, please follow the troubleshooting steps provided on the links below: https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-05_03.html https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00020051 If this does not help, please email us at [email protected] with the following details so we can best assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: We value you, and thanks for choosing Sony! Best regards, Romeo Sony Social Support
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