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  • QuestionHi does this tv 75"X85J SERIES 2021 COMES WITH DOLBY ASTMO AND DOLBY VISION?

    Asked by chinita.

    • Answer Hello KD75X85J, Thank you so much for your inquiry. Great news! Yes, the 75" X85J features Dolby™ Atmos & Dolby Vision out of the box. The X85J is designed to create a real theatre experience at home. Dolby Vision™ brings scenes to life authentically while Dolby Atmos™ fills the room with immersive sound. To know more about its specifications and features, check out the following link: https://www.sony.com/electronics/televisions/x85j-series I hope this helps! - Romeo

      Answered by SonyListens

  • QuestionHi. I’m trying to figure out if my piece of furniture will accommodate this TV. My question is: How many inches long are the legs for the Sony-75”ClassX85J Series LED 4K UHDSmart Google TV?

    Asked by George.

    • Answer Hello George, Thank you so much for your inquiry! The measurement of the TV table-top stand is approximately 52 3/8 inches (1330 mm) wide and 16 1/8 inches (410 mm) deep. Note: Your TV stand should also be able to hold the TV weight ( 74.5 lb (33.8 kg) - with TV stand) and the total dimensions of the TV with the TV stand ((W X H X D): 66 inches x 41 inches x 16.25 inches (1,675 x 1,040 x 410 mm)) to avoid any issues. You may reference the following links for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/specifications https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00263816 I hope this helps! Thanks for choosing Sony! - Romeo

      Answered by SonyListens

  • QuestionCan I use my Sony slv 360p antenna output to transmit the DVD VCR signal to the antenna in of this TV using channel 3 or 4 since this model lacks a real AV input and needs a adapter that must be purchased separately and BB stores do not sell it ?

    Asked by Anonymous.

    • Answer Hi there, Thank you so much for your inquiry. Yes, you can. However, the connection between the DVD-VCR's VHF/UHF connector and the antenna terminals of the TV receiver should be made only as shown in the instructions on this link: https://www.sony.com/electronics/support/res/manuals/W000/W0009818M.pdf (Pg.13). Failure to do so may result in operation that violates the regulations of the Federal Communications Commision regarding the use and operation of RF devices. Never connect the output of the DVD-VCR to an antenna or make simultaneous (parallel) antenna and DVD-VCR connections at the antenna terminal of your receiver. For the A/V input, you are correct. The X85J doesn't come with an Analog Extension Cable for composite connection. However, accessories that are not supplied with our products can be obtained from our Authorized Parts Distributors. For us to better assist you, please email the below information to [email protected]. Name: BestBuy Username: Model Number: Issue: Telephone Number: We are looking forward to your message! Best regards, Romeo Sony Social Support

      Answered by SonyListens

  • QuestionDoes this Sony X85J series come with the YouTube TV app already installed? If not, can it be added by user?

    Asked by Jake.

    • Answer Hi Jake, thank you so much for your inquiry. The YouTube TV app is not pre-installed on our X85J. There's good news, however! Yes, the YouTube TV app is available for download and can be installed by the user from the built-in Google Play Store of our X85J. I hope this helps! - Romeo

      Answered by SonyListens

  • QuestionWhat are the the Vesa mounting dimensions?

    Asked by Anonymous.

    • Answer Hi there, Thanks for your inquiry. The KD75X85J has a VESA hole pattern of 11.81 x 11.81 inches (300 x 300 mm) (W X H). For more information about the TV, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/specifications Regards, -Ralph

      Answered by SonyListens

  • QuestionWhat are the box/carton dimensions for the 75" model? This is good info to know if someone is traveling in from further away so they know if it will fit.

    Asked by shelzmike.

    • Answer Hi shelzmike, Thanks for the inquiry. Below are the box/carton dimensions: Height: 43.43 inches Width: 70.81 inches Depth: 7.25 inches Regards, -Romeo

      Answered by SonyListens

  • QuestionDoes this TV have an internet browser.?

    Asked by Ken.

    • Answer Hi Ken, Good question! This TV does not have a pre-installed web browser app. But you can download and install a third-party web browser through the Google Play™ store. Follow these steps to locate a browser app: Turn on the TV. On your remote control, press the HOME button. Select Apps. Select the Google Play store app. In the search window, use web browser or browser to locate an app that will meet your needs. Regards, Sam

      Answered by SonyListens

  • QuestionI'm looking for a tv that I can have the MLB TV app and not have to load it through a firestick? Will this TV work?

    Asked by Bobby.

    • Answer Hi Bobby, Thank you so much for your inquiry. Great news! Yes, the MLB TV app can be downloaded from the built-in Google Play Store of our X85J. You will also enjoy the 700,000+ movies and TV episodes, plus live TV, with the GOOGLE TV™ of this TV. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you. Watch content from Netflix, Amazon Prime Video, Disney+, YouTube, the Apple TV app, and many more. I hope you find this information to be helpful, and thanks again for considering Sony! - Romeo

      Answered by SonyListens

  • QuestionHi .I can use an external portable hard disk to put more app

    Asked by mgk.

    • Answer Hi mgk, thank you for your inquiry. Yes, you can use an external hard disk drive (HDD) to add additional apps as long as it meets the specifications for use on your Sony Google TV. Compatibility with all HDD devices is not guaranteed. Please refer to the link below for compatible information regarding USB HDD drives for your Google TV. https://www.sony.com/electronics/support/articles/00148248 And Please refer to the link below for the steps on how to move the downloaded apps on a TV to an external storage device. https://www.sony.com/electronics/support/articles/00223233 Regards, Sam

      Answered by SonyListens

  • QuestionWill the variable refresh rate firmware be a automatic update or do I have to do something to get the update to enable VRR.

    Asked by joe.

    • Answer Hello Joe, Thank you so much for your inquiry. The VRR (Variable Refresh Rate) feature is already available after installing the latest firmware update on our X85J. If your TV is connected to the internet and the Automatic Software Update setting is set to On, yes, your TV will be automatically updated to the most current version (with VRR) once it's available. Note: Software updates are released at different times depending on the operator, market, region, or country. Therefore, we cannot give you an exact date for when the update will be available for your X85J. For more information on how to perform a software update, check out the following link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00119543 I hope you find this information to be helpful! - Romeo

      Answered by SonyListens

  • QuestionWhen they talk about the viewing angle how do you figure that out? I want to make sure everyone can see a good picture in my family room.

    Asked by RHB.

    • Answer If you're really worried about viewing angle I would buy the x80j. Has a IPS panel and has better viewing angles. Costless too. Some people can't tell the difference. There might be a slight difference in less brightness. The 75-in x85j is not too bad with viewing angles unless you are really off to the side. Because of what I read I was worried about the viewing angle after I ordered mine but it's pretty good.

      Answered by X85J

  • QuestionDoes this TV work with the Fubo app?

    Asked by Jaybo.

    • Answer Hi Jaybo, Thank you for the inquiry. Yes, you can download the FUBO App from the Google Play Store on this TV. I hope this helps! Jay

      Answered by SonyListens

  • QuestionIs there enough clearance to put a sound bar underneath?And what is the the distance between the legs of the stand?

    Asked by AJ.

    • Answer Hello AJ, Thank you so much for your inquiry. Yes! The height of the bottom of the 75" X85J to the bottom of the TV stand is approximately 3 1/8 inches (78.2 mm), and the end-to-end distance of the TV legs is 52 3/8 inches (1329.2mm). The Soundbar that will perfectly fit underneath the legs of our 75" X85J is the HTZ9F Dolby Atmos Soundbar. This Soundbar has an approximate height of 2 5/8 inches (64 mm) and a width of 39 3/8 inches (1000 mm). For Sony TV models that support multi-stand positions, you may visit the following link: https://www.sony.com/electronics/support/televisions-projectors/articles/00259172 I hope you find this information to be helpful! - Romeo

      Answered by SonyListens

  • QuestionI am using Bose soundbar 700 with Bass module and connected it to eARC. The sound output is kind of very low and from the TV to soundbar but when i play the same video from my phone and airplay it directly on Soundbar the sound comes alive. Please help.

    Asked by Vik.

    • Answer Hello Vik, Thank you so much for reaching out to us with your concern, and we apologize for the inconvenience. Sound quality depends on the signal and content. If you haven't yet, please try playing content from different sources (external devices connected to the TV) and streaming applications of the TV to isolate the problem. You may also try configuring various settings related to the sound settings of your Bose soundbar and see if it resolves the issue. If the issue persists, please follow the troubleshooting steps provided on the links below: https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-05_03.html https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00020051 If this does not help, please email us at [email protected] with the following details so we can best assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: We value you, and thanks for choosing Sony! Best regards, Romeo Sony Social Support

      Answered by SonyListens

  • QuestionDoes it work with ROKU?

    Asked by Vikta.

    • Answer Hi Vikta, thank you so much for your question. Great news! Yes! The X85J will perfectly work with the Roku device. You can simply connect it to the HDMI input of the TV. I hope this helps! - Romeo Thank you, Romeo

      Answered by SonyListens

  • QuestionI currently have a Sharp 65" LCDTV with audio and video cable connectors on the back of the unit for surround sound and DVD connections. Does SONY have any units with the same type connections?

    Asked by Electro.

    • Answer Hi Electro, Thank you for the inquiry. Great News! Yes, the X85J has HDMI inputs(4), composite input, and digital output. Also, this TV supports features specified in HDMI 2.1 such as 4K 120, eARC/ARC, ALLM, and VRR(VRR will be coming via a future firmware update). You can check the Bravia Connection Guide for your reference: https://www.sony.com/electronics/support/articles/00231150 I hope this helps! Jay

      Answered by SonyListens

  • QuestionCan I download Att Tv app on to this tv?

    Asked by Anonymous.

    • Answer Hi there, thank you so much for your inquiry. We are sorry, but the AT&T TV app is not currently available to our X85J. There is good news, however! As an alternative, if your phone or tablet supports Chromecast, you can simply use this feature from the AT&T TV app to cast the content to this TV. For more details on how you can use the built-in Chromecast of our X85J, please check out the link below: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x85j/articles/00135368 I hope this helps! - Romeo

      Answered by SonyListens

  • Questionhow do I get the discount that was in my email.

    Asked by johnny59.

    • Answer Hi johnny59, thanks for reaching out to us. To best assist you, please contact your dealer or Best Buy directly for details on how you can get your discount from your email. If there’s anything we can do to help with our product, please feel free to email us at [email protected] with the following details so we can better assist you. Name: BestBuy Username: Model Number: Issue: Telephone Number: Best regards, Romeo

      Answered by SonyListens

  • QuestionDoes this tv have the HDMI 2.1? im looking for a tv for my PS5 and Xbox Series X

    Asked by Zimm.

    • Answer Hi there! Thank you so much for your question. Great news! Yes, the Sony 2021 TV model X85J supports HDMI 2.1 via HDMI inputs 3 & 4 (4K 120/ALLM available at launch)- this will perfectly work with your PS5 and Xbox Series X. Note: VRR will be coming via a future firmware update. I hope this helps! - Romeo

      Answered by SonyListens