“Is 4k@120hz real on this TV? I updated to the new firmware that is suppose to enable HDMI 2.1 but my PS5 and Xbox Series X say other wise. Both systems are showing 4K@60hz. I changed the settings for the HDMI inputs to both 4K120hz and Dolby Vision.”
Answer This Question
1-2 of 2 Answers
Hi Kraig, We are sorry you are encountering issues with your TV following a firmware update. We have identified the cause and have issued a firmware update to resolve this issue. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection. If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Regards, Sony Social Support
Sorry, there was a problem. Please try again later.I haven’t opened the box yet, but when I do I’ll be glad to answer your question...I will also have to open a bottle of scotch and and have a couple of drinks before I send the answer!!!
Sorry, there was a problem. Please try again later.