Customer Ratings & Reviews
- Model:
- XBR75X900H
- SKU:
- 6401207
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 75" Class X900H Series LED 4K UHD Smart Android TV's picture quality, describing it as fantastic and exceptionally high. They appreciate the easy setup, affordable price, and large screen. However, some customers have concerns about the sound quality, remote control lacking backlighting, viewing angles, software issues, and blooming.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great TV, loses sound randomly after firmware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV to replace an 11-year-old Sony that had served us very well. We were torn between the 850 and the 900 series. We went with the 900 series and I think overall it is a good TV. There have been a few small issues which I will detail below Including a loss of sound repeatedly in our HDMI 1 input. The good: The picture is amazing Android TV built in Airplay/Chromecast built in (you can cast from Oculus 2 easily... see pictures attached) The bad: Remote is NOT back lit The ugly: Sound issues with HDMI port after update ( see below for the work around) I love the picture on this TV. Even more, I love it it has android TV built-in which means we can have Netflix, YouTube, Amazon video, Disney+, virtually any streaming service without having to have a separate chromecast, fire stick, or Roku. For Netflix, it displays content in 4K natively. I had some concerns with casting to this TV from our oculus quest 2, but I was very pleasantly surprised. You just change the input to airplay and the oculus detects it and casts. We occasionally have issues where the casting doesn’t work perfectly, in those instances we restart the TV and the oculus and it generally fixes it. My biggest issue with this TV is after we updated the firmware, my HDMI one input with occasionally lose sound. We have a cable box attached to that input, and when the cable box would go to sleep overnight, the TV will turn on and not have any sound. The only way we were able to get sound, was to unplug and replug the HDMI cable. Doing a quick Internet search, I found this is common with this model of TV dating back to October 2020. To be honest, I found this unacceptable in a $2000 TV. I contacted Sony, and the first level customer support was unable to help me. She read from a script that made no difference whatsoever. I ended up asking for level 2/tier 2 technical support and finally got a resolution. So if you’re losing sound in one of your ports, call the Sony helpline and immediately ask for a tier 2 tech support. They will be able to remotely log into your TV (if it is connected to the Internet and you give them access). There is a series of changes they will need to make but it does fix the issue. They are aware that the firmware has broken the HDMI input for sound and are working on a fix. Currently, my HDMI does not lose sound any longer. And I am reluctant to go in and monkey around with any of the volume settings until there’s another firmware update, Even though I really think the sound could be better. The fact that the remote is not backlit, even though my much cheaper Sony TV had a backlit remote, combined with the loss of sound with a firmware update that is now going on six FULL months WITHOUT being fixed, causes this TV to lose one full star. If I had the money, I would’ve upgraded to the 950 series which does have a backlit remote in a slightly better processor. However for me the additional $400 was not worth it. I think this TV is worth the money. Just know that you’re going to have a bit of a headache when you update the firmware. You will likely have to make a phone call into Sony to get it fixed. Sony, if you’re listening, your company is too good to have a flaw like this that is unresolved for half a year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RxWookie, thank you so much for the 4-star review and feedback. While we are pleased you are happy and satisfied with the fantastic picture quality and features of our X900H, we are sorry if you encountered an audio issue after a firmware update and if its remote control did not meet your expectations. We will have your inputs noted as we always strive to make this a better experience. We are also glad our support team was able to solve the problem.
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
In case you need more assistance or information with our product, please feel free to email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Excellent Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my Qled Samsung with this 75" Sony TV, not disappointed. The reason for my purchase of this TV is the hdmi 2.1 ports that will be available with an software update by the end of the year. My Sonos Arc surround requires hdmi earc which is only supported through hdmi 2.1. for the Dolby Atmos to work. And by the way the picture is fantastic.
I would recommend this to a friend - Pros mentioned:Picture quality
My Sony 75 900H
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Television two years ago, I'm glad I did, beautiful picture quality, open box, I'm extremely happy with this purchase, the sales associates at the Smyrna location were very helpful and knowledgeable, great customer service indeed.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Far better than the competition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went through a few different TVs in this same range before settling on this. The picture quality is stunning. Natural, crisp and defined, with great deep blacks. The digital image control is far better than any of the competitors, it’s where this TV truly stands out. The display itself is a bit more reflective than some of the other TVs in its price range. All in all the winner within its category by a long way (as long as picture is what you care about).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryanojohn, Thank you for taking the time to review the X900H. We're glad that you like the general picture display of this BRAVIA TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thank you for sharing the outstanding feedback. Jay
- Pros mentioned:Picture quality
Awesome Black Friday Deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and great color and picture right from the box. I paired w a Sony x1100 soundbar and PS5. Easy interface and setup. I do use a separate Sony UHD (but PS5 is also a great player). 950 is technically better picture - but this has VRR and HDMI 2.1. I recommend wall mounting with the Sony thin mount - looks great and easy to access HDMIs. They are all on the left btw. 3 and 4 are 2.1 and 3 is the eARC if you need that for a soundbar or receiver. I was always a Samsung guy but this is an amazing tv!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyloRyan,
Thank you so much for the 5-stars review! We are incredibly pleased to hear you are happy and satisfied with the outstanding picture quality, stylish design, and features of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:ColorCons mentioned:Viewing angle
Sony X900H
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv to replace Q60T Samsung ( *never buy samsung horrible customer service , won't stand by their product on warranty ) . The darks are great on this tv and so are the colors . Android Tv is big plus since you can get a lot of apps . Legs are very wide so make sure you measure if you are not mounting on the wall . Also viewing angle bust is when you sit on center , I cant say they are bad from angle , but you can notice is if you switch up right away . If you care about view angles got OLED , LG CX is good choice but for same money you will get 65 inch , also if you want to place soundbar LG will pose and issue if you dont have space .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dyson, fabulous! It is really nice to hear our X900H Full Array LED 4K Ultra HD Android TV perfectly matches your needs and expectations! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for sharing your great experience with our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Color, Picture quality
For movie lovers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned a comparable Samsung and went for this awesome piece of technology. Couldn't be happier with the purchase. The picture is amazingly cinematic and vibrant. The blacks look super black to me. The array really makes a difference in the image quality and Sony's colors really pop. I also haven't had any trouble with it interfacing with my other components like it did with the Samsung. I highly recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WolfAtTheCircus, thank you so much for the 5-stars rating! We are really delighted to hear you are happy and satisfied with the outstanding picture quality and features of your new X900H! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for recommending our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Ps5 tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv still one of the best for 2023 I would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV for the Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv after buying a new house and let me say, it hasn’t disappointed. It’s perfect for the spot I wanted. This is the biggest tv I have bought to date and also my first Sony, everything else has been Vizio...it was a little intimidating mounting to the wall with the size of it. Thankfully, I had a buddy help me out. The speakers are ok, better than any other flat screen I’ve purchased in the past. HDR is not as bright as just leaving it off, which is the only flaw I can find. Everything else is A++. I stayed up really late the first few nights, after adjusting my settings and I was in awe with how awesome the picture is for my favorite shows. I was going to buy this tv when it was $2,000 and then it just so happened, then it went on sale $1,769. I would recommend the tv to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jmonson14, Fantastic! Thank you for the awesome and detailed review of your new X900H. Good to know you appreciate the sound quality, excellent picture, and overall features of your new TV. If the display screen or home screen is dark while watching HDR content, please follow the guidelines and steps on this link: https://www.sony.com/electronics/support/articles/00160692
The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Great Quality for not being OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a Tv for our family room. This tv will support future gen consoles as well as look great with movies and tv series. The picture is amazing. I was looking at OLED but for the price this tv is super close to being OLED quality without the price tag.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron,
Thank you so much for the perfect star rating! We are really thrilled to hear you are happy and satisfied with the outstanding picture quality and amazing features of your new X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Simply wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow...so first I was worried as I was told upgrading from 65” to 75” wouldn’t feel like much of an upgrade in screen size but boy was this perfect. As much as I wanted the 85” it would have overpowered my living room. A big reason for this purchase was the eARC output to get Dolby atmos out of my surround sound which has been an absolute game changer. The cherry on top is the clarity of the picture on this and how it performs incredibly well in my brightly lit living room. Only negative is the wonky remote that is circa 1995 but overall the television has blown me away, especially at this price point. Do yourself a favor and upgrade to this one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoCloseYetSoFar,
Thank you so much for the perfect star rating! We are really delighted to hear you are happy and satisfied with the incredible performance & features of our X900H Full Array LED 4K Ultra HD Android TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
We will have your feedback about the remote control noted as we always strive to make this a better experience.
Thank you so much for purchasing our X900H and for choosing Sony! - Romeo
- Pros mentioned:Ease of use, Picture quality
TV purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Would buy it again today. The picture is crystal clear and the fact the picture goes out to the edge of the TV makes it seem like it’s not even there. Easy to set up and the Best Buy help line I used was very helpful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewSonyTV,
Awesome! Thank you so much for the perfect star rating! We are extremely happy to hear you are satisfied with the incredible picture quality & features of our X900H Full-Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
Returned Samsung love my Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older Samsung that went belly up and Samsung had exceeding poor service. I did try a Q70 and it was not near as good as my older model. This model has severe banding and blown out colors. It looked clownish. Returned for the Sony and it has been great. I tried the Dolby Vision setting and did not like it. Much too dark. HDR is good and no tv has no banding but this tv is far superior to Samsung. I get rave reviews when people come to my house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! Thank you so much for the 5 Star review! We are so happy to hear you love your new X900H. We are also pleased you are overall satisfied with the superb quality of this TV. We appreciate your feedback, and we will surely take note of it as we always strive for the best customer experience. Dolby Vision™ content is rendered in a dark studio environment and we're required to show it as the creator intended. When viewing Dolby Vision content at home in an environment that's not the same as a dark studio, the picture may appear dark or washed out. Changing your picture settings according to your preferences while using the Dolby Vision mode may improve these symptoms. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality, Remote control
I love this tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is beyond words, I mean absolutely fantastic. I love the fact that I can speak into the remote control to get to my apps and the volume quality is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LadyJ, Thank you for the wonderful feedback! We're glad you love the exceptional picture quality and voice-assistant remote feature of your new Sony TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast and vibrant color from your favorite movies, TV shows and games. Thanks for choosing Sony! -Sam
Great TV, Great Service
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Not a lot better than Sony and the service and prices at Best Buy are what keep me coming back for serious, bigger ticket electronics.
I would recommend this to a friend- Pros mentioned:Picture quality
Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this 75” Sony to upgrade from my 11 year old Sony Bravia 55” which still works flawlessly. It’s a little in the heavy side so 2 ppl is a must. Have it wall mounted with no issues love that all the inputs are easily accessed. Identifies my Sony surround sound receiver easily with Earc. Amazing picture. Even the sound that comes from the TV is pretty good but prefer my Definitive Technology 9000series speakers. I stick with the Sony brand due to the quality and longevity of their products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TomE, We are glad to hear that you love your new Sony Bravia 4K TV and that you love its picture and sound quality. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! -Vincent
- Pros mentioned:Color, Picture quality
Best tv Ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been enjoying it every day since purchase! Color, brightness and sound are all great. Open box buy. Fantastic deal! Sony you did it again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CJones, Great! We are glad that you are enjoying the picture quality of your new TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture quality, Remote control
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with Sony. Pairs and arcs with my ps5. The tv remote can control the ps5. Seamless. Great pic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandoTX, thank you so much for the 5 Star rating! We are truly happy to hear you are satisfied with the exceptional features- especially when using your PS5 and the amazing quality of our X900H. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our X900H and for choosing Sony!
- Romeo
- Pros mentioned:Color, Ease of use
Awesome TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this Sony tv 3 days ago & it is a really a great tv. Excellent color & easy to set up. If your looking for a 75” tv I highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zman460,
Wow! Thank you so much for the 5-stars review and awesome feedback in our one of the best TV in the market X900H Full Array LED 4K Ultra HD Android TV! We are really glad to hear you're happy and satisfied with the outstanding picture quality and features of this TV. The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for commending our 75" X900H and for choosing Sony!
- Romeo
- Pros mentioned:Color
Great motion
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is everything you expect it will be, good brightness, great color, and perfect motion. Very excited to hook up a Xbox Series X to it. Also, having access to the google play store is very nice compared to other operating systems in tvs, the apps are unlimited.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wyatt,
Fabulous! We're extremely pleased to hear you're happy and satisfied with the excellent picture quality and features of your new X900H Full Array LED 4K Ultra HD Android TV! The X900H boasts an impressive X1 4K HDR picture processor that preserves lifelike clarity and detail as the creator intended. With Full Array Local Dimming and TRILUMINOS Display, experience deeper black levels, greater contrast, and vibrant color from your favorite movies, TV shows, and games.
Thank you so much for purchasing our 75" X900H and for choosing Sony!
- Romeo