“When I turn the power on the TV, it turns on but it won’t play directv now for some reason. The tv is on and all other functionality works but it the screen is blank when I turn on directv. The LED power light goes on but quickly fades to dark. Help!”
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Hi Lefty, We are sorry to hear that you are experiencing issues with your TV not showing the display of your Directv. We'd love to troubleshoot the issue that you are experiencing so you can enjoy the 75" X950H TV. Please try connecting the Direct TV box to a different HDMI port of the TV also, please try to use a different HDMI cable to connect the TV with your cable box. You may also follow our related article link:https://www.sony.com/electronics/support/articles/00023611 May we contact you directly to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl
Sorry, there was a problem. Please try again later.That hasen't happened to us, but, if we have any issues with our new Sony's,(2) 75" & 49", we contact the Geek Squad. They are very knowledgeable.. Since Best Buy did the instal, those guys know exactly what to do with issues. We have Direct TV also and they set up Direct TV.
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