“How could I get my apps on my TV to work with my current surround sound Onkyo system? The surround sound works with my cable tv and wired from the receiver with an HDMI cord and the TV's firmware has been updated. Please advise, Thank you.”
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Have you connected an optical cable out from your TV to an input on your Onkyo?
Sorry, there was a problem. Please try again later.Hi Michy, Thank you for choosing Sony! We are sorry to hear that you are experiencing issues with the audio while playing from the built-in apps of your Sony 75" X950H TV. We'd love to troubleshoot the issue and make this a better experience for you. We'd like to know if these are pre-installed apps on the TV or from a different device? How is your TV connected to the internet? Are you getting error messages while playing these apps? For the meantime, please open this link on how to troubleshoot app-related issues on the TV: https://www.sony.com/electronics/support/televisions-projectors/articles/00155548 Should you need further assistance, please contact us for help. Please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl
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