“Sony 77" BRAVIA XR A80L OLED 4K HDR - Due to Voice Hub issues w-our young kids we do NOT use voice activated devices. So HOW would we remove/disable the Smart Voice Microphones in the Remote Control AND the microphone built-in to the TV itself? Thank u :)”
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Hi Online Reviewer, Thank you for your question. By disconnecting (unpairing) the remote control's Bluetooth, you can disable the remote microphone function and Hands-Free operation of the TV. Using the Quick Settings button: Press the (Quick Settings) button → and select Settings → Select Remotes & Accessories. You may also check the Help Guide or visit our support website for more details. Should you need further assistance, please feel free to contact us. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us. Regards, Erin
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