Questions & Answers

Q: QuestionDoes this Sony TV come with a stand?

• A:Answer Yes, this Sony TV includes a stand.

Q: QuestionCan I connect this TV to my WiFi?

• A:Answer Yes, this TV has built-in Wi-Fi for network connectivity.

Q: QuestionHow many HDMI inputs does this TV have?

• A:Answer This TV has a total of 4 HDMI inputs.

Q: QuestionIs this Sony TV compatible with a soundbar?

• A:Answer When paired with select Sony soundbars, this TV provides an enhanced audio-visual experience.

Q: QuestionHow high is the bottom of the TV ( on the TV's stand )off the furniture it will sit on ??? I do not want to mount the TV and I want to know if a Sonos Soundbar will sit under it with enough clearance not to interfere with the remotes operation. Thanks

Asked 2 years ago by MiramarMan2.

• A:Answer Hi MiramarMan2, Thank you for the question! The XR77A80L has 3-way stand or multiple mount position which includes a higher mount position for soundbar clearance. Below are the dimension of this TV in different stand position: DIMENSION OF TV WITH STAND (SOUNDBAR POSITION) (W X H X D) 68.03 x 41.96 x 15.32" (1,728 x 1,066 x 389 mm) DIMENSION OF TV WITH STAND (STANDARD POSITION) (W X H X D) 67.8 x 40.31 x 15.32" (1,722 x 1,024 x 389 mm) DIMENSION OF TV WITH STAND (NARROW POSITION) (W X H X D) 68.03 x 41.96 x 15.32" (1,728 x 1,066 x 389 mm) For more information about the dimensions of our Sony TVs, please visit our Sony Support Site. The website has a page for each TV model where you can find the dimensions in the specification sections. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Hope this information helps! - Kris

  Answered 2 years ago by SonyListens

  
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Q: QuestionDoes this TV have a ATSC 3.0 (NextGen) TV tuner built in?

Asked 2 years ago by Hammer610.

• A:Answer Yes according to the specs.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow do you turn on the automatic illumination for the remote?

Asked 2 years ago by Chris.

• A:Answer Hi Chris, Thank you for your question. The A80L uses a standard remote control. Unfortunately it is not back illuminated and therefore cannot be turned on. The premium remote with backlighting is sold with the A95L models. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Regards, -Craig

  Answered 2 years ago by SonyListens

  
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Q: QuestionWhat are the dimensions of the box? I need to know if it'll fit in my SUV. Thanks!

Asked 1 year ago by Davetn.

• A:Answer Hi Davetn, Thanks for the inquiry. The dimension of package carton(W X H X D) of the XR77A80L is approximately 75.24 x 44.76 x 7.40" (1,911 x 1,137 x 188 mm). Two or more persons are needed to transport, unbox, and setup this TV. Correct hand placement while carrying the TV is very important for safety and to avoid damage. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Hope this helps! - Craig

  Answered 1 year ago by SonyListens

  
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Q: QuestionDoes a Remote come in package?

Asked 1 year ago by Mike.

• A:Answer Yes

  Answered 1 year ago by JaguarXJ87Verified Purchase

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Q: QuestionWhat is the smallest-sized console table (in inches) that this TV's legs will fit on? (I think there is a little bit of adjustment with this set?) Thanks

Asked 1 year ago by DeeDee2023.

• A:Answer Hi DeeDee2023, Thanks for the inquiry! With the A80L TV, exceptional OLED picture and rich sound in perfect harmony, powered by the intelligent Cognitive Processor XR™. Billions of accurate colors and pure black make everything you watch and play come to life with natural hues and shades. Acoustic Surface Audio+™ turns the entire screen into a multi-channel speaker that follows the action on screen for a truly immersive viewing experience. The smallest area that the stands can cover is 54 1/2 inches X 15 1/4 inches. Hope this helps. Thanks and regards ,-Craig

  Answered 1 year ago by SonyListens

  
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Q: QuestionLooking at the Sony Bravia A80L or the A80CL, what is the difference?

Asked 1 year ago by Anonymous.

• A:Answer Hi there, Thank you so much for your inquiry! Here are the differences of the A80L and A80CL TV. • Additional BRAVIA CORE credits (10 movie credits vs. 5 movie credits) and additional streaming (24 months vs. 12 months) • Brushed aluminum backlit remote with finder function (A80L has black standard remote) • Rich color enhancer feature • Extended warranty (varies by retailer) I hope this helps! Regards, Craig

  Answered 1 year ago by SonyListens

  
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Q: QuestionI am trying to decide between the 77” and the 83”. There is a significant price difference. Does the heat sink panel on the 83” give a significantly better picture than the 77”.

Asked 1 year ago by Cdmx5.

• A:Answer I looked at both the 77 and 83. Didn’t see any noticeable difference in picture quality. The 83” was just too big for my room and I couldn’t sit back far enough.

  Answered 1 year ago by JoeKVerified Purchase

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Q: QuestionWhat is the finish on the screen on the 77 inch size? Glossy, Semi Glossy, matte?

Asked 2 years ago by KommandantKlink.

• A:Answer Hi Klink, Thanks for the question. The A80L uses the best screen material to provide the ultimate picture quality of that model. The matte screen helps control room brightness to allow the A80L to perform at a high level of accuracy. If you prefer the glossy screens the X93L, X95L and A95L might be a better option for you. Hope this helps. -Craig

  Answered 2 years ago by SonyListens

  
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Q: QuestionHello, I purchased this TV a couple of weeks ago and when picture is set to vivid it seems to dim after a few mins. I checked all setting and the auto dim is turned off. How can I stop the dimming from happening?

Asked 2 years ago by Mark.

• A:Answer Hi Mark, Thanks for reaching out. We apologize if you are experiencing picture issues with your TV. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. To stop the dimming from occurring, please make sure that you have the Ambient light sensor is turned off in the picture settings. Hope this helps. Thanks and regards, -Craig

  Answered 2 years ago by SonyListens

  
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Q: QuestionHow big is the TV box? Trying to see if this would fit in my 2023 Chevy Trailblazer.

Asked 2 years ago by grant.

• A:Answer Our box is still here - 76x45. We don't regret having it delivered. It's fairly awkward.

  Answered 1 year ago by StephenRVerified Purchase

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Q: QuestionI need to know the span of the legs from front to back when mounted. We are having this TV delivered Tuesday 10/31/23. Thank you.

Asked 2 years ago by Dezman.

• A:Answer Hi Dezman, Thanks for the inquiry! The XR77A80L has 3-way stand or multiple mount position which includes a higher mount position for soundbar clearance. Below are the dimensions of this TV in different stand position: STAND WIDTH (STANDARD POSITION) 41.29" (1,049 mm) DIMENSION OF TV WITH STAND (STANDARD POSITION) (W X H X D) 67.8 x 40.31 x 15.32" (1,722 x 1,024 x 389 mm) STAND WIDTH (SOUNDBAR POSITION) 41.29" (1,049 mm) DIMENSION OF TV WITH STAND (SOUNDBAR POSITION) (W X H X D) 68.03 x 41.96 x 15.32" (1,728 x 1,066 x 389 mm) STAND WIDTH (NARROW POSITION) 24.37" (619 mm) DIMENSION OF TV WITH STAND (NARROW POSITION) (W X H X D) 68.03 x 41.96 x 15.32" (1,728 x 1,066 x 389 mm) For TV wall mount, the XR77A80L works with VESA compatible wall-mount bracket with a screw hole pattern of 11 13/16 x 11 13/16 in (300 × 300 mm). Sony offers a flush mount TV bracket designed to mount the TV flush to the wall (SU-WL855). Sony strongly suggest that the installation of our TV on a wall be performed by qualified professionals. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Congratulation on your new TV and thank you so much for purchasing Sony! - Kris

  Answered 2 years ago by SonyListens

  
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Q: Questionis this tv 3D compatible?

Asked 2 years ago by Anonymous.

• A:Answer Hi, Thanks for the question! Our 2023 lineup of BRAVIA XR TVs, including the A80L OLED 4K HDR Google TV as well as models from last year does not have 3D capabilities. This means that if you have a 3D capable device connected to the TV, it will play the content but won't display a 3D signal to the TV. Additional information: Some Android TVs released in 2016 or before support 3D format. Refer to the manual or specifications of the TV. With A80L, the Cognitive Processor XR™ delivers a picture with wide dynamic contrast and natural colors, replicating how we see the real world. Pure black, lifelike brightness, and billions of accurate colors enhanced by XR OLED Contrast Pro™ and XR Triluminos Pro™.Get access to all your favorite streaming apps in one place with Google TV™, and simply use your voice to search and ask questions with Google Assistant™. Supports Apple Airplay. Sound comes directly from the screen, ingeniously immersive. Hope this information helps! - Kris

  Answered 2 years ago by SonyListens

  
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Q: QuestionWe recently purchased this TV & set it up on our own.We set up the television on our own and have an HDMI cable attached to our Dish Network receiver. The picture quality of this television while watching Dish Network is extremely poor and grainy. Why?

Asked 2 years ago by Frustratedwithtv.

• A:Answer Make sure you have a high speed HDMI cable. High Speed HDMI cables allow you to take advantage of 4k. Also Your dish network may not be in 4k and it has to dumb it down to 1080p replace the HDMI cable first

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWill the Remote Control from my Sony Model A9G work with this TV?

Asked 2 years ago by Anonymous.

• A:Answer Thank you for your question. Yes, the remote from previous model Sony TV use the same IR codes so they will work with the new A80L. If the older remote is paired with the original TV, you may have to un-pair the remote from the menu system of that TV to get all the buttons working. You can find the how to on Sony support website. Our Pure Black OLED TV powered by Cognitive Processor XR™ delivers remarkable contrast and every single detail, even in dazzling light or deep shadow. Sound comes directly from the screen, ingeniously immersive. Regards, Erin

  Answered 2 years ago by SonyListens

  
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