“I recently purchase this TV on the 85 inch version, love the TV, but I cannot download Disney +, when I tried it says “this device does not support this app” what do you suggest I do? Thanks”
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Hi DP, Thank you for the inquiry! The Featured Streaming Services of the XBR85X950H are Paramount+, Disney+, HBO Max, Hulu, Netflix, Prime Video, SHOWTIME, STARZ, Sling TV, YouTube. For more information about the app, visit the Disney Plus website or the Disney Plus Help Center. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x950h/articles/S1F0526 In addition we recommend making sure you have the latest software update for the TV. If this is up to date we recommend doing a “soft reset”. If the tv is on please use the below steps. Hold down the power button on the remote until you see “restart” on screen and select that option. This will power down the tv and then restart the tv without erasing any settings you have made since day 1 of ownership. Then once that has completed try reloading the Disney + app again. I hope this helps! Jay
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