Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 235 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 85" Class X950H Series LED 4K UHD Smart Android TV for its excellent picture quality, large screen, and user-friendly interface. They appreciate the vibrant colors and distinct darks, as well as the voice control and app responsiveness. While some customers have expressed concerns about the lack of HDMI 2.1 ports, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 235 reviews
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Monster TV Killler Picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Samsung 85” that had a LED panel go out after a month! Decided to go back to Sony after Samsung’s build quality just seems to be getting worse. Expensive and big, but it is really an incredible TV. Refresh rate is awesome, color and picture is truly amazing. Pros are quality, picture, and refresh. Cons are clunky remote, awkward legs, and android interface is not the best. Did have some of the audio cut out issues on native apps but I use a fire tv and route through a Harmon Kardon sound bar and the sound is tight and strong. Overall I highly recommend this TV. It’s pricey but I feel like it’s worth it for the picture and quality. I have this beast mounted to the wall for a truly cinematic experience. I love it! Now to find a PS5 to truly check the refresh rate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Banx, We are happy to hear you love the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. We value your opinion and we would like to apologize if our product did not meet your expectations. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Black levels, Picture quality, Refresh rate

    Rated 5 out of 5 stars

    85" is PERFECT for a home theater

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding on either a UST projector and 110" screen or this 85" TV for a dedicated theater room I was having built. The room is 228 sq ft (19 ft long and 12 ft wide). With the front row of seats 8.5 ft from the screen and the second row about 11 ft away, it's truly immersive. The screen takes up more than half the wall and has a fantastic picture. The blacks are deep without crushing shadow details with very minimal halo effect. Colors are vibrant, especially with HDR, but natural at the same time. I haven't watched 480p content yet since connecting it about a month ago, but HD and 4K content really looks great. Upscaling is handled really nicely here. I mostly only use this TV in a dark room and had to turn the brightness way down to not create eye strain. I have watched sports on it a few times with lights on in the room and it has no problems handling reflections. Also, with the 120Hz refresh rate, there's no motion blur. This TV is perfect for my use. I have it connected to a 7.2.4 Klipsch Atmos surround system, so I unfortunately can't speak of the built-in speakers. If you're in a similar situation trying to decide between a TV and projector, don't be afraid to go this route. Although a projector would allow for a larger picture, the picture quality wouldn't be as good and photos can't accurately show just how massive this screen is. It's a great solution.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechLover, Thank you for taking the time to review the X950H 4K HDR TV. We're very grateful for this positive feedback! The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very impressive!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the best TV purchase I have made to date. I've owned different brands over the years, and the last 2 have been Sony's. We still have the 65in from two years ago, and it too has been great. My original plan for home-theater design was a projector-based system to use on our large wall. Instead I chose this model. This 85in sets the bar to a whole new level! The sheer size alone has given our viewing experience new dimensions. To achieve the color consistency and black levels across such a large surface area, coupled with a processor that provides no stutter in action movie movement is quite amazing! Set up was very easy, with the Sony/Android paired OS walking through the entire process in under 5 minutes. The eARC connection to our Sony - 7.1.2-Channel Hi-Res Soundbar with Wireless Subwoofer and Dolby Atmos was seamless, and everything communicates very well with each other. It is a large TV, so plan accordingly with the dimensions listed in the specifications. I was going to wall-mount, but actually found the base legs work very nicely with a good console stand. The legs have provisions to route wiring and connections, so everything is hidden from view. Finally, I find I'm very deliberate searching for 4K streaming content to exploit the amazing picture quality. Our guests marvel at the size and quality during visits!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DougB, We're very grateful for this positive feedback! We are happy to hear you are enjoying the viewing experience with this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture Beautiful TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV. Super clear picture, resolution is spot on. Sound is decent, I complimented it with HT-ST5000 Sony Sound bar. It paired very well and sounds great! This TV weighs over 100lbs. I mounted it to a wall in our game room. Make sure to have a couple friends to help so you don't put to much pressure on the screen when lifting. I would recommend the PMX700 Kanto Wall Mount. Mounted flat against the TV and allows you to posistion the TV to look centered on the wall. It is rugged and well made. Also used a Legrand cable management kit to hide all the cables in the wall, gave it a nice clean look.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beautiful, Awesome! We're glad that you are happy with the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Black levels, Picture quality

    Rated 5 out of 5 stars

    Surprising easy setup, good colors, amazing OS.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uploaded a couple of pics, but they really don't capture the crisp colors and decent blacks. Having used a Firestick for the past several years, I thought I would continue to do so, however, the Android OS on this is perfect. I like it so much that I don't see purchasing any future TVs without it. Setup using my phone was seamless, didn't have to type in any wifi passwords, etc., it was able to sync using credentials stored in the phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Butch, We appreciate your time sharing your review regarding this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very please

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been always a Sony fun, and buying this 85”X950H was a dream come true! Because it met be a little expensive but worth it! I am experiencing the excellent picture!! Really simple to use. Adding a sound system makes it perfect, it’s like having a theater at home!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benny, We're glad to hear that you appreciate the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best by far

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best I now have a 43 inch also it was so good. Crystal clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful television!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy to command. Fantastic television. Just waiting to finally watch some live sports!!!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 4 out of 5 stars

    Former Kuro developer gives two thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. After four months... Pros: • Excellent black levels. • Superb, natural color. • Top-notch detail. • Minimal ghosting of brightly lit objects and text in dark scenes. • Mostly intuitive controls. • Good on-screen explanations of esoteric features • Decent set of advanced calibration tools. • Superb motion-handling and artifact reduction processing. Cons: • eARC can be problematic and unreliable; I experienced so many audio dropouts which required unplugging the TV from power (a simple reset never worked), that I finally abandoned eARC completely, which meant having to stop using the built-in streaming apps entirely and go to an outboard Roku and Apple TV. • Some popular 3rd party universal remote controls do not have correct command codes for important functions such as Display, Power On/Off, so reprogramming may be necessary after setting up your new universal remote. • Backlight is not uniform in the screen corners, but this is only apparent when running test patterns, or a rare single color appears over the entire screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrSatyre, We're glad to hear that you are happy with the black levels, natural color, details, dark scenes, controls, features of this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. We value your feedback regarding the this TV. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Best TV ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! Large screen with great reaolution and the refresh rate is off the chain. Had an issue with the display, called Sony and they fixed it with an update easily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mort7martin, We're glad to hear that you are happy with your purchase! The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thanks for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture, great choice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use interface. All around a great choice for our large space, and the 85” size is a perfect match to our 74” linear fireplace.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigJohn91, Thank you for this amazing review of your X950H. We are extremely pleased to hear the 85" size perfectly matches your setup and you are enjoying the features, easy to use Android interface, and incredible picture quality of the X950H LED 4K HDR Smart Android TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you so much for purchasing Sony 85" X950H and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Amazing TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever. Dolby vision capable. Sharp picture and refresh rate. Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elementzk,

      Thank you for the recommendation! We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.

      Thank you for choosing Sony and enjoy your television!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I've ever owned. Beautiful pic. Could be less expensive but great quality as usual with Sony. If you can afford it, its worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, fantastic! We are incredibly pleased to hear you are happy and satisfied with the superb picture & quality of our X950H 4K HDR Android TV! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    4K 120 refresh. Game on!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running 2080ti pc on this tv. 4k with 120 refresh is perfect. Last year I used LG Oled but the refresh rate could not keep up. If you are buying a ps5 or Xbox series X. This is the tv to have. I almost purchased the next step up at 8K but still little content out for 8K.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi William,
      Thank you for such a great review. We're glad to know that you like the X950H. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inches of amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth every penny. If you’re in the market fir an 85 inch tv this is hard to overlook. The picture is amazing and the color is brilliant. You need a long wall for it to look good but if you have one this tv rocks. Sound, even without a sound bar is above average as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesterfig,

      Thank you for the 5-star rating! We are happy to hear he is enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.

      Thank you for choosing Sony and enjoy your television!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Family Room TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks great and no issues for past 2 months. Hopefully it continues. I wanted to go for Sony 85" OLED after looking at my friend's 77". Unfortunately, Sony does not have 85" OLED and eagerly waiting for next 100" upgrade to fit our full opening that we kept for TV area. Geek Squad team installed our TV on the tile wall in our family room nicely as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, thank you so much for your positive review! We are really thrilled to hear you are satisfied with the superb quality and features of our X950H and the service of Best Buy Geek Squad.

      We appreciate your feedback.

      We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. My third Sony (55-65-85) and the picture quality is great. I was deciding between a projector or the largest LED I could get. God I went with this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankT, We are glad that you appreciate the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good job Best Buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best TV I’ve ever owned. Great Picture. The service was excellent mounting the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Color, We're very grateful for this positive feedback! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sonysaurus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Having it wall mounted makes all the difference. Super happy with this Sonysaurus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nathan808, We are glad that you are happy with your purchase. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thanks for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Black levels

    Rated 4 out of 5 stars

    TV has great color the sound is not great I’m assu

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great color the sound is not great I’m assuming it’s because the speaker is at the bottom you will need a sound bar in our opinion

    I would recommend this to a friend
Sponsored