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Hi Sinjin, We do apologize for the inconvenience. The screen may have been turned off due to Sleep timer settings or Check if [Auto shut-off] in [Power] is activated. If you press the Quick Settings (gear icon) button on the remote control, you can quickly go to the Sleep timer function and change the settings. Reference: https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03_12.html Regards, David
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