A:AnswerStart on the default "custom" picture setting and make small adjustments from there. Set MotionFlow to off or custom with minimum settings for both clearness and smoothness. Setting clearness to 1 and smoothness to 2 activates X-Motion Clarity feature. You'll need to make these adjustments for each input/source/app.
Set Netflix to "Netflix Calibrated" mode.
Dolby Vision content will auto-adjust to the best settings, you can only select between Dolby Vision Bright or Dark.
If you connect a game console, it will auto adjust to game mode.
Hope this helps.
A:AnswerHi there, thank you so much for your inquiry! We recommend using only the provided remote control of the TV. Here's the link for instructions on how you can control your cable set-top box using the TV remote: https://helpguide.sony.net/tv/husltn2/v1/en-003/04-08-03.html. For the Amazon Alexa, please refer to the supported TV functions and commands of this TV on this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-85x900h/articles/00178845. I hope this helps! Thanks! - Romeo
A:AnswerHi Justin, thank you so much for your inquiry. The X900H US model has a power requirement of 120 V AC, 60 Hz. With the use of a power converter, 240v could be used. I hope this helps! Thanks! - Romeo
A:AnswerHi there, thank you so much for your inquiry, and for purchasing our one of the best TV in the market, X900H Full Array LED 4K Ultra HD Android TV. Unfortunately, no. The XBR85X900H doesn't support 3D playback.
Should you need more assistance, please email us at [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
A:AnswerHi Sal, Thank you so much for your question. There are certain applications like YouTube and others that will run ads depending on your viewing habits. This is not a feature you can turn off when it comes to those applications. During the initial setup process of the tv, you can opt-out of certain features and that is up to the user to decide what is best for their experience. I hope this helps! - Romeo
A:AnswerHi Elisec13, Thank you so much for your inquiry! The 85" X900H has a VESA HOLE PITCH (W x H) of 15.7" x 15.7" (400 mm x 400 mm). Please visit your local retailer to find a VESA stand that meets the size of your TV, your wall or environmental requirements, and stylistic preferences. Happy to help! - Romeo
A:AnswerHi MalamuteMom,
Thank you so much for your inquiry! Yes! This TV will work well with your HW-Q60T 5.1 Ch soundbar if it supports one or both of the following connections:
• Optical digital cable
• HDMI ARC/EARC
• Bluetooth
• 3.5mm audio cable
However, to maximize the feature of our X900H, we recommend using it with a soundbar that features Dolby Atmos for an immersive surround sound experience.
I hope this helps!
- Romeo
A:AnswerHi JimG, Thank you so much for your inquiry! The stand legs of our XBR85X900H have an Approx. 60 1/8 inch width and the feet are 17 3/8 inch wide from back to front. I hope this helps! Thanks! - Romeo
A:AnswerHi RonnieMexico,
Thank you for choosing and purchasing our Sony X900H BRAVIA Smart TV.
We are sorry you're having issues with your brand-new TV. This is usually not the case with our premium TVs and we'd like to apologize for the inconvenience this caused you. A firmware update version v6.0414 is now available to address some issues of your TV. You should have received a notification on your TV to download the latest firmware, just make sure you have an active internet connection.
If you are unable to resolve your concern please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy
Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X900H:
Thank you so much for choosing Sony!
Sincerely,
Romeo
A:AnswerHi Norman, Thank you so much for your inquiry! Any HDMI cables that are rated for high speed and are at least 18 Gbps cables are best for this TV. Thanks! - Romeo
A:AnswerHi Will, Thanks for bringing this to our attention, and we are so sorry about that. This is something that Best Buy can help you with. Please reach out to their customer support team for further assistance. In any case, you need more assistance or information on our product, please visit sony.com/support. There you will find product information, manuals, and answers as well as links on how to contact us. Thanks again for considering Sony! - Romeo
A:AnswerHi there, Thank you so much for your inquiry! Smart Android TV is a Television that is powered by Android and has a network connection that allows you to stream applications such as Netflix™, YouTube™, etc. Android TV also allows you to install/uninstall apps using the google play store. For the TV stand, unfortunately, no. The TV only comes with a V type TV stand (thin metal stand) that cannot be cut down. I hope this helps! Thanks again for considering Sony! - Romeo
A:AnswerHi PEE,
Thank you so much for your inquiry. To best assist you, we recommend contacting Best Buy customer support as they are best equipped to respond to your concern.
In any case, you need more assistance or information with our product, please feel free to email us at [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
Thanks for considering Sony!
Sincerely,
Romeo
Sony Social Support
A:AnswerHi there, Thank you so much for your inquiry. Limited manufacturer warranty periods may vary by retailer and TV model. The X900H includes a 1-year manufacturer warranty, while the X90CH includes a 5-year manufacturer warranty. Please check with the retailer for more information regarding the warranty, as well as extended warranty options. In any case, if you need more assistance or information on our product, please visit sony.com/support. There you will find product information, manuals, and answers as well as links on how to contact us. Thanks again for considering Sony! - Romeo
A:AnswerHi Bobby, Thank you so much for your inquiry! The XBR85X900H has a color black narrow aluminum bezel. I hope this helps! Thanks again for considering Sony! - Romeo
A:AnswerHi MrDougherty,
Thank you so much for your interest in our X900H Full-Array LED 4K Ultra HD Android TV! Yes, the 75" and 85" X900H have the same specifications. They just differ in size.
I hope this helps! Thanks again for considering Sony!
- Romeo
A:AnswerMy Sony XBR-85X900H was made in Mexico. See image of product nameplate. My TV works great--and I've used three HDMI inputs, the optical output and upgraded the firmware via Sony's built-in WIFI connection. The streaming function works well also. I think you can assume that all size "x900H" Sony TVs are made in the same production facility. I have visited Sony production facilities. Each has great assembly design and scrupulous quality control. I have used a LOT of Sony TV products starting in 1970 through this year. I feel confident is stating that ANY Sony production facility makes great products.
A:AnswerHi joshthebeast24,
Thank you so much for your interest in our one of the best TV in the market, X900H Full-Array LED 4K Ultra HD Android TV! Great news! Yes, this TV will work with Apple HomeKit. You can use Apple HomeKit™ to control the TV with an Apple® device such as iPhone®, iPad®, or Mac® through the Home app or Siri®. For detailed instructions and what you can do with HomeKit, refer to the following website.
https://support.apple.com/en-us/HT204893
I hope this helps! Thanks again for considering Sony!
- Romeo
