Questions & Answers

1-10 of 23 Questions
  • Question
    Hey I have a 2013 street glide Harley can this be put on my bike   (1 Answer)

    By Meatball June 3, 2017.

    Answers
    • Answer

      Hi Meatball, we cannot guarantee this unit can be put on a bike. This is recommended for car use only. Regards, ~Erin

      By SonyListens June 3, 2017.

    • Question
      Have wireharness and single din install kit My question is do I need to run a power cable from battery terminal? Because sony recommands that If yes than geek squad do that?   (1 Answer)

      By Tazz April 13, 2017.

      Answers
      • Answer

        Yes! You need to run to the battery to maintain the memory in the Sony Unit ( or any brand of radio I've looked at). This is where your radio presets and other items you configure are stored. I would think the installers at Best Buy should certainly be aware of this and run a line to the battery during the install.

        By Bobaloo April 14, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      What is the manufacturer's warranty on this? What are the exceptions for the warranty for NEW and OPEN BOX?   (1 Answer)

      By RoCKstAr March 18, 2017.

      Answers
      • Answer

        Hi, RoCKstAr, Thank you for your input. For more details about your concerns, please visit this page: https://docs.sony.com/release//Warranty_444774702.pdf. Thanks! -Vincent

        By SonyListens March 18, 2017.

      • Question
        I have a Sony MEX-BT2800 and I can NOT locate my faceplate. Can I purchase a new faceplate only.   (1 Answer)

        By ScottyG007 March 15, 2017.

        Answers
        • Answer

          Hi ScottyG007, kindly email us at socialsupport@am.sony.com for more information on how to avail a faceplate for your MEX-BT2800. Thanks, -Mark

          By SonyListens March 16, 2017.

        • Question
          Can this replace my broken Sony XR-CA650X?   (2 Answers)

          By Csb1 January 31, 2017.

          Answers
          • Answer

            It can replace any head unit, you'll just have to reword the cables that run to the back of it. Can't use the same hook up

            By Bms280 April 1, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          I have a car with a targa roof and a Blaupaunkt stereo that puts out 50 watts max per channel and about 25 Rms. With the roof off I can barely hear the stereo and have to turn the volume way up. Does this stereo have a better sound at highway speeds.   (2 Answers)

          By Tom January 11, 2017.

          Answers
          • Answer

            Sure does, I don't have a targa top but I have a big moon roof. I don't like to use the a/c when it's nice out so I have all my windows down and that moon roof open, it maxes out at fifty, the volume knob, I usually have it on 25 or 30 and I can hear them just fine, bass as well. I have four 6x9 kickers. Two in the front doors and two in the back and a 12" sub in the trunk. No issues with hearing it

            By Bms280 April 1, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Hi. I am buying this radio for a 2005 Jeep Wrangler. Do I need to buy any special kinds of wires or other hardware to install it? Thank you.   (2 Answers)

          By smilieegurl December 21, 2016.

          Answers
          • Answer

            Depends on if you have an existing radio and wires. Either way you will need minimal supplies to make connection. Direction are easy and connections are color coded for mistake free install

            By 007bond February 17, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Will this unit fit a 2000 Jeep Wrangler??   (2 Answers)

          By Nick November 28, 2016.

          Answers
          • Answer

            Yes, just need to buy the adapter kit for your dash

            By Bms280 April 1, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          I would like to use this unit in an off grid camper where power consumption is important. Do you have any current draw data?   (2 Answers)

          By Anonymous September 7, 2016.

          Answers
          • Answer

            https://m.youtube.com/watch?v=0zkLwQVHxfI

            By Bms280 April 1, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          My 2012 RAM 1500 has buttons on the back of the steering wheel on each side. They control volume, station channels, presets, etc. Will they be able to tie all that in with this deck to work just like the stock radio?   (2 Answers)

          By MRHD August 5, 2016.

          Answers
          • Answer

            My wife has an envoy / trailblazer and we asked best buy about this and for a $100 they can install a special converter / pigtail and it will work.

            By Sparky August 20, 2016.

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