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Make sure you are connected to the "sub-woofer" output on the back of your receiver. I had the same problem until I got the right connection. The instruction manual is quite detailed for the various configurationations - surround sound, etc. I just use right, left and sub-woofer outputs from the receiver. There also is an "auto-on" setting on the back of the woofer which kicks in the bass when appropriate base notes are present. Otherwise you can set it to be on all the time. Not all music has strong base notes, particularly the 50s kind. Check the instructions for the volume and crossover settings which are located on the back. The crossover setting was preset on mine according to the recommend decibel. Feel free to get back to me if you still have problems.
Sorry, there was a problem. Please try again later.Check and make sure your receiver is on the correct setting. 5.1 or 7.1 setting!
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