“I have everything plugged in correctly but the light on the speaker is red and I'm not getting any sound out of my sub. What am I doing wrong?”

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• Hi Mo, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY. Please make sure to follow the "Hooking Up the System" section on this link: https://www.sony.com/electronics/support/res/manuals/4533/45336601M.pdf If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl

  Answered by SonyListens 4 years ago

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• There is a power switch on the sub you have to turn on. There is also a switch to take the sub out of standby always on mode.

  Answered by Viprone25516 4 years ago

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