“I have a Sony 7.2 receiver also bought a Sony subwoofer to connect to it. I have the jack in the subwoofer and the other end of the line into the subwoofer input of my receiver, green light is on but no bass sound?”
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Your receiver should have come with a tuning sensor in order for it to read the subwoofer being added onto your system. It normally plugs into the receiver with an audio-jack type of plug. This auto-tunes all of your speakers (including a subwoofer).
Sorry, there was a problem. Please try again later.I had the same problem until I ran the calibration setup on the receiver. It picked up the speakers and then the subwoofer.
Sorry, there was a problem. Please try again later.Hi Cyndy, Thank you for choosing Sony! We are sorry to hear that you are having issues with your subwoofer and receiver, we'd love to troubleshoot the problem and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Regards, Carl
Sorry, there was a problem. Please try again later.That is very unusual, make sure the volume knob on the back of your sub is up to around half way at least . If your receiver is a new one and you had not fiddled with the sound setup, it should definitely be putting a signal to the sub itself. After adjusting the volume knob on your sub and you still get no sound - go into you receiver settings to locate a sub channel setting for increase/decreasing levels. I'd find it very unlikely this would be set see if that is the culprit.
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