Questions & Answers

1-10 of 15 Questions
  • Question
    Does this item come with a battery charger or do you have to buy that separately?   (6 Answers)

    By Judi December 26, 2016.

    Answers
    • Best 
      Answer

      Hi Judi, You do not have to buy a charger. But there is a wire that comes with the camera that will charge the battery while its in the camera. Myself, i bought an extra battery & a separate charger that I plug into my power strip. If you have any more questions feel free to ask.

      By Rick December 26, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    It's very cold in Maine and I have a Sony DSC -RX 10 III shipping UPS today...Is that a problem?? D   (1 Answer)

    By DNNAA December 15, 2016.

    Answers
    • Best 
      Answer

      The whole camera will be really cold!! So when you get the camera let it sit til it warms up to room temperature. I wouldn't charge a battery that's really cold. Make sure that battery is is room temp or close to it. Not ice cold to the touch. Myself I wouldn't charge a cold battery.

      By Rick December 17, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    I've used the RX 10 mk II with great results. The weakness was the zoom. Before I buy the camera, I would need to hold it and try it. When will you have one I can try?   (1 Answer)

    By Pinlight May 10, 2016.

    Answers
    • Best 
      Answer

      Hi Pinlight, in response to your concern, please contact your local BestBuy store to check if they have a demo unit that you can try. Dave

      By SonyListens May 10, 2016.

    • Question
      Does the camera come with any type of cover or do I need to buy a case?   (4 Answers)

      By Tom July 15, 2017.

      Answers
      • Answer

        The only cover this camera comes with is the lens cover. You will need to purchase a case if you want to protect it, or a camera bag of some sort to carry it in. This is a link to another company that sells a case I think you are looking for. https://www.bhphotovideo.com/c/product/1243726-REG/sony_lcjrxj_b_protective_jacket_case_for.html/pageID/accessory

        By Sparkie July 25, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      does this camera have an internal flash or do you have to get an external unit?   (5 Answers)

      By Anonymous November 25, 2016.

      Answers
      • Answer

        It does.

        By Elf1214 November 27, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      We are traveling in UK, is the ac adaptor up to 220v or is it just 125? Thanks.   (2 Answers)

      By Ellen November 10, 2016.

      Answers
      • Answer

        Plug into computer

        By Elf1214 November 27, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      Do best buy in rockford illinois have the rx10iii in stock?   (0 Answers)

      By Anonymous October 13, 2016.

    • Question
      If I order this camera, and it is delivered to a local store, what are the conditions for return. there are currently no demos to try in the store.   (1 Answer)

      By MJ August 31, 2016.

      Answers
      • Answer

        Generally just the item with all parts and accessories and your receipt! They can look it up if you are a rewards member and/or if you used a debit or credit card. Just have to bring the card in physically to swipe through to pull up your receipt. If you are a rewards member, just give them your phone number and it can be looked up. As long as that info was put on the original receipt. Item can be opened. If you tried it and didn't like it, No problem. Just make sure it is still in good condition and within the return period which is the least 15 days (depending on your rewards membership) Some members get an extended period of 45 days.

        By Ryno September 22, 2016.

      • Question
        Is this model available at any camera store, including Best Buy, between Raleigh, NC, & Washington, DC, & Frederick, MD, & Charlottesville, VA? Given its heft compared to the RX10 II and other bridge cameras, I really need to hold it and test ergonomics.   (1 Answer)

        By Triangleguy August 5, 2016.

        Answers
        • Answer

          Go to BestBuy.com. Choose store locator. Chose a store & get store details. If it says "camera experience', you have a good chance that store may have it but call first.

          By InkedMarie January 16, 2017.

        • Question
          Do you have it in stock?, I'm in Moreno Valley zone   (0 Answers)

          By saulgz July 26, 2016.

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