“Why can't I hear as good as when I first bought them? I bought these back in November of 2014. When I first used them the sound was great. I only had to put my volume on my IPOD to the halfway mark. It was always all the way up before. Now I have it all the way up and I'm still having problems hearing the music. I am looking for someone to help me troubleshoot some things to get it back to the great sound I use to have. I have checked my IPOD and the volume is set to be all the way up, which it always was. Another thought I had is earwax. I cleaned that out of the buds area. I took the buds off for the cleaning and feel I have them put back on all the way. It is flush to the edge of the piece it fits onto. Any ideas are appreciated.”
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We would like to recommend to try the steps available through the following link and also make sure that you reboot your iPod and that it has the latest update installed: https://us.en.kb.sony.com/app/answers/detail/a_id/38966/kw/low%20sound/p/40940,40971,93795/c/65,66/related/1~ Jeannette
Sorry, there was a problem. Please try again later.Download an equalizer or sound boost app to improve the sound.
Sorry, there was a problem. Please try again later.Well I know for me at least I need to check and clean the area of the earbuds exposed to the ear canal. It may be nothing more than some ear wax or debris in or around the small area that is where the sound emanates from. Just be careful not to get too carried with getting them cleaned. About the only way to troubleshoot the iPod is get another set and try them to see if the sound is the same as the with the older ones, or if your back to half volume level with the new ones. Not a great plan unless no other choice.
Sorry, there was a problem. Please try again later.I wont say what probably all your responses have said to you: that you are losing your hearing - no, I wont say that, lol Maybe its not you ipod - it could be the ear buds themselves. If you don't know this already, you can go on their website and get a new pair for free, although you will have to send them in and they will check them out - to hear if they are really defective - and if they are, you can get a new pair for free - you of course need a copy of the receipt...
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