A:AnswerHi Alex, We regret to hear about this. Please follow the troubleshooting steps on this link to resolve the issue: https://www.sony.com/electronics/support/wired-headphones-in-ear/mdr-ex14ap/articles/00204483 -Sam
A:AnswerIt only Depends of how you use them they do you last really long but it only depends on that type of person how they take care of her used to own a pair of Sony earbuds and they last me about 3 to 4 years
A:AnswerYes these earbuds do work with the ps4. I use them all the time. The earbuds that come with the ps4 are cheap and will break in a couple of months. But I’ve been using these for a while now and they work perfectly fine.
A:AnswerHi, Ky, These in-ear headphones are tested to work well with smartphones. Using them with PlayStation 4 is not guaranteed. We recommend using the dedicated PlayStation headphones instead. -Vincent
A:AnswerIt only depends if your computer uses a head jack or not but you can always buy a Y splitter head jack some computers don’t use had Jack’s anymore so that is a yes
A:AnswerHi, Khann0!
We do apologize for the inconvenience. To isolate the issue, please try the headphones on a different phone and check if the same issue occurs. if so, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
David
