1-6 of 6 Answers
call best buy
Sorry, there was a problem. Please try again later.Your unit should have came with a remote. Would advise contact where purchased? I purchased refurbished and had a remote enclosed. Mine was thru BestBuy.
Sorry, there was a problem. Please try again later.You most definitely should have received a remote control with your player. I would contact the nearest BB store and ask for the remote control. Otherwise just return that item and reorder it item again.
Sorry, there was a problem. Please try again later.My unit came with a remote and so far has worked as expected. I would contact Best Buy as it should have been in the box with the unit. Refurbished means that it has been checked out. If it’s missing items it should be classified as open box and fair as the condition.
Sorry, there was a problem. Please try again later.I also purchased a refurbished Sony UBP-X800. It did however come with a remote. In fact, the player and remote came in a factory box, no HDMI cable though. Don't know if the refurb unit is supposed to come with a remote or not.
Sorry, there was a problem. Please try again later.Mine did not come with one either. Luckily my samsung tv remote works on navigation so i can at least start up blu rays, pause and fast forward.
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