“HI THERE I JUST RECENTLY SETUP MY BRAND NEW XR-65A90J AND HT-A7000 AND WHEN I'M WATCHING TV OR MOVIES THE SOUND QUALITY IS LOW BUT WHEN I HEAR MUSIC WITH THE SOUND BAR IT IS EXTREMELY LOUD IS THERE ANY SETTING ON THE TV OR SOUND BAR THAT I NEED TOO CHANGE”
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It is automatically switching to music mode which will significantly increase the pitch/sound. Try adjusting the sound setting on sound bar to your preferred mode. Example: Movie, TV, Music, etc The sound bar has preset modes you can choose from
Sorry, there was a problem. Please try again later.Hi JR217, Thank you for choosing Sony. For the sound quality, please try setting the soundbar to one of the preset Sound Effects that we have for the HTA700. *[Auto Sound]: The appropriate sound setting is automatically selected for the sound source. *[Cinema]: You feel immersed by the sound that travels behind you and surrounds your entire body. This mode is suitable for watching movies. *[Music]: Vividness and glossiness of the sound are expressed in detail. This mode is suitable for enjoying music in a way that moves you. *[Standard Surround]: The sound of a TV program can be heard clearly. For more information, please check our help guide link: https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000029253.html?search=mode For the low sound, please check our troubleshooting help guide link: https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070985.html Should you need further assistance, please contact us for help. Please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl
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