“My TV I connected with Sound BAR by ARC to ARC. I also connected my Comcast Cable HDMI to my TV other HDMI. When I turned off TV and sound bar and restart I can not get sound from Sound bar HDMI. Any suggestion?”
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Hi Manan, We regret to hear that you are having sound issues with the soundbar. Make sure all cable connections are properly connected and secured. You may also refer to the troubleshooting steps on this link to help resolve the issue: https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070980.html If still not resolved or you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Soundbar Model Number: Issue: Additional Information regarding your experience with your HTA7000. Sincerely, -Ralph Sony Social Support
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