“How stable is the connection to the rear speakers and subwoofer? I currently have the HTST5000 soundbar and the constant popping / interference with the Sub deters me from using it, and makes me cautious about dropping more cash on Sony products”
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My personal experience: I have not had a SINGLE connection issue with this one. Now with my HTST5000 I did a few times but easily resolved with a reset
Sorry, there was a problem. Please try again later.Hi DazzaCole, Thank you so much for your interest in our HTA7000! The Soundbar has a feature that will let you adjust various items related to wireless connection between the speaker system and optional subwoofer/rear speakers. The RF channel setting can minimize interference and audio drops by turning the setting to ON. For more information, please check our help guide link: https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000070958.html?search=interference For the HTST5000, please try these steps to troubleshoot the issue. If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it. If there is an obstacle between the main unit and the subwoofer, move or remove it. Locate the main unit and the subwoofer as close as possible. Switch the wireless LAN frequency of any nearby wireless LAN router or PC to 2.4 GHz range. Switch the network connection of the TV or Blu-ray Disc Player from wireless to wired Should you need further assistance, please contact us for help. Please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl
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