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Hi JonathanR, We're sorry to hear the difficulty and frustration this may have caused you. The soundbar can be connected without HDMI ARC. The connection method to output sound from the soundbar is by using HDMI ARC, HDMI and Optical Audio Cable, Optical Digital Audio Cable only and Analog Audio Cable only. Please check your Projector if these connections are applicable. Please open this link for details: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-g700/articles/00014997 For better assistance and isolating the issue, may we know what kind of accessory do you have? Also, keep in mind that Dolby Atmos can only be passed between equipment via HDMI: it's not supported by Optical or Coaxial Audio Outputs. In any case you need our assistance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. Sincerely, Kris
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