“I have tried for hours to get the sound at connected to the sub woofer, and I have unplugged both, plugged subwoofer in first then sound bar did the manual link process and get a flashing error, I am ready to return this product any advice appreciated”
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Dawnie, Sony is going to tell you to update the firmware to the sound bar. As a former user of this soundbar, I will suggest simply returning it for something better. If your experience is anything like mine, the sub is working, it just does not make enough sound to be heard. it is not in the settings, it just is very quiet to non existent.
Sorry, there was a problem. Please try again later.Hi Dawnie, we're sorry to hear that you have an issue with your SONY unit. Please follow the steps on this link to better isolate the issue: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-g700/articles/00184821 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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