“HT-G700 + XBR-950H. Problems when Soundbar connected to TV via HDMI earc. (1) Audio drops watching streaming video Hulu; (2) Dish Network remote SKIP causes sound to drop after multiple (variable #) of Skips forward/back. ANY SUGGESTIONS?”
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Regarding recommendation to Switch the wireless LAN frequency of any nearby wireless LAN router or PC to 5 GHz range. The TV does not recognize my 5GHz network. Tried to add manually but the TV will no connect.
Sorry, there was a problem. Please try again later.Hi Bill, we're sorry to hear that you have an issue with your SONY unit. If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it. If there is an obstacle between the bar speaker and the subwoofer, move or remove it. Switch the wireless LAN frequency of any nearby wireless LAN router or PC to 5 GHz range. And since you are using an HDMI connection, you may find this link helpful: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-g700/articles/00191214 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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