“My controller has a severe stick drift and I’ve been waiting for Sony to restock the stick module. I’ve been waiting for like 3 months now. Can I just exchange my controller out for new one at Best Buy? I purchased it from Best Buy about 6 months ago.”
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Unfortunately not, unless you have the 2 year warranty from Best Buy, otherwise you can send it into Sony bc with Sony there’s a 1yr manufacturer warranty
Sorry, there was a problem. Please try again later.You can ask for it online, never go to a Certified Shop or Dealer to wait for anything, mostly forced you to wait, you can buy it online, its everywhere, the only thing is u usually have to do it by urself, but u can also work that out
Sorry, there was a problem. Please try again later.Take a look at the receipt and its return policy. If anything, you can just call them to find out once they look up the sales number. I’ve done it before.
Sorry, there was a problem. Please try again later.It doesn’t hurt going to the store, I do suggest you add warranty to your products once you buy them. Better safe than sorry!
Sorry, there was a problem. Please try again later.Same thing happened with my son's controller and they let us exchange it for a new one.
Sorry, there was a problem. Please try again later.https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
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