“Sony - Refurbished 32" Class (31-1/2" Diag.) - LCD - 720p - 60Hz - HDTV Has this unit been used? Has it been sold and returned? Or, was it a floor model? Does it have any defects? Does it carry the same warranty as a new unit?”
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A refurbished or factory re-certified TV is one which has been through a complete re-work, and has been returned to original factory specifications. It has then been through inspection and is factory certified. Any cosmetic flaws have also been repaired, which makes this replacement like factory new, both cosmetically and electronically. The factory re-certified TV has been repackaged with all of the accessories and supplied materials which come with a new unit. There are several types of refurbishment processes. Refer to the dealer selling the product for information on what refurbishment process the product has been through. Products being sold as refurbished or factory recertified should be labeled as such. You can contact Best Buy directly by clicking on the "Customer Service" link under "Order Support" at the bottom of the product's page and an associate will be happy to assist. http://www.bestbuy.com/site/Electronics/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001 Factory re-certified units have a warranty of 90 days from the date of purchase.
Sorry, there was a problem. Please try again later.A refurbished or factory re-certified TV is one which has been through a complete re-work, and has been returned to original factory specifications. It has then been through inspection and is factory certified. Any cosmetic flaws have also been repaired, which makes this replacement like factory new, both cosmetically and electronically. The factory re-certified TV has been repackaged with all of the accessories and supplied materials which come with a new unit. There are several types of refurbishment processes. Refer to the dealer selling the product for information on what refurbishment process the product has been through. Products being sold as refurbished or factory recertified should be labeled as such. You can contact Best Buy directly by clicking on the "Customer Service" link under "Order Support" at the bottom of the product's page and an associate will be happy to assist. http://www.bestbuy.com/site/Electronics/Customer-Service/pcmcat87800050001.c?id=pcmcat87800050001
Sorry, there was a problem. Please try again later.All refurbished products are restored to their original factory specifications (via repairs and/or part replacement) by a factory-authorized service provider or the manufacturer itself. Most refurbished items also benefit from shorter warranty terms than their brand-new counterparts. This particular TV features a 90-day limited warranty for both parts and labor.
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