“Hello how can I make my rear speakers louder? They are very low when I use them.”
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You can turn up volume from settings, but keep in mind that they are there to pick up ambient sounds
Sorry, there was a problem. Please try again later.Hi Speaker, Thank you for reaching out to us with your concern. We regret to hear if you find the volume of the rear speaker not as loud as you would have liked and it hasn't performed to your standards. Allow us to help you and turn your experience around. If the audio coming through is low or you are not hearing any audio from the wireless rear speakers for the speaker system, there are a couple of items that will need to be checked: • The Rear speaker plays surround sound as part of the multi-channel sound or processed from the 2-channel sound. However, because of the characteristics of the rear speaker, the sound may be low depending on the playback source. • Set the night mode to off then check the wireless connection status in [Settings] - [Wireless Speaker Settings] - [Wireless speaker status check]. • Make sure to run Sound Field Optimization so that the audio system can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. For further troubleshooting assistance, please follow the steps provided in this link: https://www.sony.com/electronics/support/articles/00274538 Perform a factory reset on the speaker system then connect it to Wi-Fi and do software update on the speaker system to help resolve the issue. Make sure that the software of your SA-RS3S is updated as well. Hopefully one of these things can get you back up and running! If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following: Name: Best Buy Username: Model Number: Issue: Telephone Number: We appreciate you and thanks for sharing your feedback! Regards, Jess
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