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Hi Krob, Thank you for reaching out. The Sony SASW3 is not compatible with your HT-Z9F soundbar. The SASW3 subwoofer is designed to pair to HT-A9 Home Theater System and HT-A7000, HT-A5000 or HT-A3000 soundbar, and STR-AN1000 AV receiver. If the subwoofer of your HT-Z9F soundbar is no longer working, we recommend exploring our repair options and visit our eService website further assistance. Unfortunately, due to the current Bestbuy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us. We hope that the 200 watts of power is successfully filling your room with deep, rich bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Regards, Sam
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