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Make sure it’s plugged in & u can connect it by using the Bravia app on ur phone
Sorry, there was a problem. Please try again later.Hi Mark, we're sorry you're running into trouble getting your SA-SW3 subwoofer to pair up with your BRAVIA Home Theater 8. We're here to help and would be happy to provide some troubleshooting steps to resolve this, but you will first need to install the Sony | BRAVIA Connect app on your phone. The HT-A8000 requires this app to wirelessly pair with compatible subwoofers like the SA-SW3. 1. Update your soundbar’s firmware to the latest version before attempting the connection. https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a8000/software/00346076 2. Follow the app’s setup instructions exactly. Connection issues often occur when steps are missed or the devices are not both in pairing mode. 3. Make sure the subwoofer and soundbar are both powered on and located close together, without major obstacles or interference. 4. Try power-cycling both devices: turn off, unplug for about a minute, then plug in and turn on again. 5. If connection still fails, reset the soundbar to factory settings. Find detailed instructions here: https://helpguide.sony.net/ht/208283c/v1/en/contents/117_Resetting_the_Speaker_System.html If the issue continues after following these steps, we suggest contacting our support team for further assistance. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht Thanks for considering Sony and for bringing this to our attention. Sincerely, Estefany
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