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I start with turning off the Bluetooth and laptop option. Then turn on the laptop option for Bluetooth, then the headphones but don't let go of the power button for a couple of seconds. If it's saved in your recognized devices, you may have to forget it and start over
Sorry, there was a problem. Please try again later.Hi 031518, The Bluetooth adapter of your laptop must support music playback connections (A2DP). Check here for more details: https://helpguide.sony.net/mdr/wisp600n/v1/en/contents/TP0001613430.html Regards, Vincent
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