Questions & Answers

Q: QuestionDoes it pair up off a Ipad? How do I get items it's paired up with now, how do I delete them? Thank-You

Asked 5 years ago by GramaMoe3.

This question was asked about the related product: Sony - SRS-XB12 Portable Bluetooth Speaker - Blue

• A:Answer Go into your bluetooth settings on your phone or whatever device and unpair it.

  Answered 5 years ago by UnklPunknVerified Purchase

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Q: QuestionI HAVE HAD MY BLUE TUBE SPEAKER FOR OVER A YEAR IT DOES NOT SEEM TO CHARGE OR WORK ANYMORE?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Sony - SRS-XB12 Portable Bluetooth Speaker - Blue

• A:Answer It's a possibility that the charging cord is bad

  Answered 5 years ago by DanielVerified Purchase

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Q: Questioncan 2 speakers be paired to play togher and are these compatible with a bluetooth tv

Asked 5 years ago by kennyg.

This question was asked about the related product: Sony - SRS-XB12 Portable Bluetooth Speaker - Blue

• A:Answer Hi kennyg, You can connect 2 SRS-XB12 using the Speaker Add function. Connecting it to a TV will depend if the TV supports Bluetooth speakers. ~Ralph

  Answered 5 years ago by SonyListens

  
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Q: QuestionI can not get it to pair with my phone anymore. I see there is a reset button. I haven't tried that, should i?

Asked 5 years ago by Maximus.

• A:Answer try clearing it out as being recognized on your phone and try to sync again

  Answered 5 years ago by Steve

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Q: QuestionCan I charge my phone from this Bluetooth?

Asked 5 years ago by Frank.

• A:Answer No

  Answered 5 years ago by Jimm

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Q: QuestionCan the Sony - SRS-XB12 Portable Bluetooth Speaker pair with an old ipod?

Asked 5 years ago by Anonymous.

• A:Answer Yes it can. As long as you have the wifi enabled it will connect.

  Answered 5 years ago by Axle

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Q: QuestionSony SRS-XB12 Extra Bass Portable Bluetooth Speaker, Black (SRS-XB12/B) .............Is this speaker able to be used with a windows (laptop) PC via regular Bluetooth connection? Or does the speaker need to be used through a special app?

Asked 5 years ago by yash.

• A:Answer I use my iPhone and b tooth to listen

  Answered 5 years ago by Jhiggins78

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Q: QuestionWhat Bluetooth transmitter (to attach to a TV) can I buy for a NON Bluetooth TV to make this speaker work?

Asked 5 years ago by sclariat.

This question was asked about the related product: Sony - SRS-XB12 Portable Bluetooth Speaker - Gray

• A:Answer The speaker would only work with a non BT TV with a audio cord to patch it in...this is not the best speaker for you if the TV has no BT. There’s other speakers designed specifically for that situation.

  Answered 5 years ago by DanM

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Q: QuestionCan this charge your phone

Asked 5 years ago by Junya.

• A:Answer Hi, Junya! No, it cannot. Check out the Sony SRS-XB40 instead. The XB40 can charge a USB device, such as a smartphone, by connecting it to the speaker (DC OUT ONLY port) with a USB cable. -Vincent

  Answered 5 years ago by SonyListens

  
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Q: QuestionHow is the sound

Asked 5 years ago by Maur.

• A:Answer Wonderful.

  Answered 5 years ago by TheSilentOneVerified Purchase

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Q: QuestionHow many watts?

Asked 5 years ago by Watts.

This question was asked about the related product: Sony - SRS-XB12 Portable Bluetooth Speaker - Blue

• A:Answer Hi, Watts! If you are asking for audio power output, this unit is rated 3.5 watts per channel minimum RMS power at stereo mode, ~Earl

  Answered 5 years ago by SonyListens

  
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Q: QuestionHow long does it take to charge

Asked 5 years ago by Me.

• A:Answer Hi, Me! Charging is completed in about 4 hours and 30 minutes (Time that is required to charge the empty battery to its full capacity when the speaker turns off). ~Ralph

  Answered 5 years ago by SonyListens

  
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Q: QuestionHow do I check availability for a store near me?

Asked 5 years ago by Shani.

This question was asked about the related product: Sony - SRS-XB12 Portable Bluetooth Speaker - Gray

• A:Answer Bestbuy.com

  Answered 5 years ago by Donna

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Q: QuestionMy laptop doesnt have bluetooth. Does this speaker come with USB dongle to plug into the computer to provide the bluetooth signal? Or is there an adapter you recommend that works easily with the speaker?

Asked 5 years ago by Rich.

• A:Answer It does not come with USB dongle.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan this be paired with an Alexa to hear music in another room?

Asked 5 years ago by HoHoHo.

This question was asked about the related product: Sony - SRS-XB12 Portable Bluetooth Speaker - Blue

• A:Answer No, they're not Alexa compatible

  Answered 5 years ago by Speakergal

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Q: QuestionCan wireless Bluetooth earphones be used with this?

Asked 5 years ago by Flower.

• A:Answer Hi, Flower! Unfortunately, it doesn't support Bluetooth headphones. ~Ralph

  Answered 5 years ago by SonyListens

  
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Q: QuestionHow can I pair my SRS 10 X810 with my iPhone10X ?

Asked 5 years ago by Myra.

This question was asked about the related product: Sony - SRS-XB12 Portable Bluetooth Speaker - Blue

• A:Answer shouldn't be an issue as it's a Bluetooth speaker and iPhone supports that.

  Answered 5 years ago by gohan2021

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Q: QuestionCan this speaker be used with a Samsung J3 or can it pick up a boom box?

Asked 6 years ago by Monique52.

This question was asked about the related product: Sony - SRS-XB12 Portable Bluetooth Speaker - Gray

• A:Answer Yes, this speaker can be used with a Samsung J3.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWIll this speaker work with an iMac?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Sony - SRS-XB12 Portable Bluetooth Speaker - Gray

• A:Answer Yes, it works with an iMac.

  Answered 6 years ago by CommunityAnswer

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