Questions & Answers

Q: QuestionAre you able to play music from a usb drive on this speaker?

Asked 4 years ago by Lulux.

• A:Answer No unfortunately

  Answered 4 years ago by Moivecollector

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Q: Questiondifference between an srsxb33/b and a srsxb33/l

Asked 4 years ago by tc.

• A:Answer Hi tc, thank you so much for your inquiry! They just differ in color. The SRSXB33/B is black, while the SRSXB33/L is blue. I hope this helps! Thanks again for considering Sony! - Romeo

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan this be used with an mp3 player

Asked 4 years ago by Cath.

• A:Answer Hi Cath, Thank you so much for your inquiry! If your MP3 player supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless music playback, yes, it will work. I hope this helps! Thanks again for considering Sony! - Romeo

  Answered 4 years ago by SonyListens

  
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Q: QuestionIs this compatible with PSLX310BT? It’s a Sony BT record player.

Asked 4 years ago by Nee.

• A:Answer Hi Nee, Thank you so much for your inquiry! Absolutely, yes! The Bluetooth function of our XB33 EXTRA BASS™ Portable BLUETOOTH® Speaker will perfectly work with your PSLX310BT. I hope this helps! - Romeo

  Answered 4 years ago by SonyListens

  
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Q: QuestionLooking for a blue tooth speaker for an ipod

Asked 4 years ago by Bill.

• A:Answer Hi Bill, Thank you so much for your inquiry! You are on the right page! The XB33 EXTRA BASS™ Portable BLUETOOTH® Speaker will perfectly work and provide outstanding sound quality to an iPod that supports Bluetooth A2DP (Advanced Audio Distribution Profile) profile. Thank you so much for considering Sony! - Romeo

  Answered 4 years ago by SonyListens

  
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Q: QuestionCan this speaker be paired up with your TV?

Asked 4 years ago by Anonymous.

• A:Answer You can absolutely pair this speaker with your tv via Bluetooth! If you have two you can create your own version of surround sound.

  Answered 4 years ago by ElectroVerified Purchase

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Q: QuestionWe bought this speaker a couple months ago !! Charged fine the first time now we can’t get it to hold a charge ? Very disappointed since it was on the pricer side Can you recommend what I do from here ? Thanks

Asked 5 years ago by StephanieD.

• A:Answer Put the C charger in there right and dont just shove it in there cuz violence and technology dont mix...

  Answered 4 years ago by WillieLoczVerified Purchase

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Q: Questionthe lights are on all the time

Asked 5 years ago by Jc.

• A:Answer Hold the lights button, that turns them off.

  Answered 4 years ago by ElectroVerified Purchase

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Q: QuestionCan a phone call be taken without first answering from your cell phone?

Asked 5 years ago by EyltonObserver.

• A:Answer I have switched to it and used it after first answering the call on my phone, turning on bluetooth on my phone and then powering up the speaker. Just be aware that there is a few seconds of missed audio during the switch.

  Answered 4 years ago by MikeCVerified Purchase

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Q: QuestionI bought a new speaker. It worked once will not charge, turn on, nothing!

Asked 5 years ago by Nancyk.

Q: QuestionMy iPad will connect and then disconnect from the speaker. The first time I used it, the speaker worked great and connected great. Now it wont stay connected

Asked 5 years ago by Robert.

• A:Answer Hi Robert, We're sorry to hear you're having a connection issue with your XB33. We have some troubleshooting steps that we want you to try to isolate the problem. Please refer to the link below for instructions: https://www.sony.com/electronics/support/portable-speakers-srs-series/srs-xb33/articles/00191760 If this does not help, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Sincerely, Romeo Sony Social Support

  Answered 5 years ago by SonyListens

  
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Q: QuestionCan you use an old traditional iPod (no blue tooth) with this unit? If so how does it connect?

Asked 5 years ago by Martin.

• A:Answer It's only compatible with bluetooth devices. Look for XB32, that has an aux port. For some reason Sony didn't put an aux port in the XB33.

  Answered 4 years ago by ElectroVerified Purchase

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Q: QuestionCan this connect to my older model xb31 to have a stereo pr of speakers?

Asked 5 years ago by Charlie.

This question was asked about the related product: Sony - SRS-XB33 Portable Waterproof & Rustproof Speaker with USB Charging Port - Coral Red

• A:Answer Hi Charles, Thanks for reaching out and for your interest in Sony! We apologize, stereo pair function will only work with 2 SRS-XB33 speakers or 2 SRS-XB32 speakers. Using one of each models will not be compatible. I hope this helps! Thanks, Romeo

  Answered 5 years ago by SonyListens

  
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Q: QuestionHow long is this sale happening?

Asked 3 years ago by Doug.

• A:Answer 1week

  Answered 3 years ago by MySpeakerVerified Purchase

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Q: QuestionIs the GTK-XB7 and SRS-XB33 compatible?

Asked 3 years ago by Ac.

• A:Answer Hello Ac, Thank you so much for your inquiry. If you are referring to party chain, unfortunately, no. The SRS-XB33 features the Wireless Party Connect function and is compatible only with the following models: SRS-XB43, SRS-XB33, SRS-XB23, SRS-XG500, SRS-XP500, SRS-XP700 ref: https://www.sony.com/electronics/support/articles/00191840 https://helpguide.sony.net/speaker/srs-xb33/v1/en/contents/TP0002741521.html?search=party%20connect https://helpguide.sony.net/speaker/srs-xb32/v1/en/contents/TP0002240464.html?search=party%20chain And for the GTK-XB7, this speaker uses Wired Party Chain function and is compatible with speakers that uses the same function like the GTK-XB60 and GTK-XB90. Additionally, you can connect an audio system that is not equipped with the Party Chain function to this speaker. For more details, check out the following link: https://www.sony.com/electronics/support/res/manuals/4582/48db81156001bc4692df7b4b9135b0f0/45824921M.pdf (Page. 22-24) I hope this helps, and thanks again for your inquiry! - Romeo

  Answered 3 years ago by SonyListens

  
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Q: QuestionI want to know if the speaker connects to PS4 without problem

Asked 4 years ago by Anonymous.

• A:Answer Hi there, thank you so much for your inquiry. We apologize, the SRSXB33 is designed for audio devices like music players and smartphones that support Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless headphones & speakers' connection and not intended for PlayStation4. I hope this helps! Thanks! - Romeo

  Answered 4 years ago by SonyListens

  
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Q: QuestionHow many watts per speaker?

Asked 5 years ago by Greg.

• A:Answer 7.5 watts

  Answered 4 years ago by FrancescaC

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Q: QuestionExactly how many watts does it have?

Asked 4 years ago by Malik.

• A:Answer Hi Malik, thank you so much for reaching out with your question. Currently, Sony does not disclose the wattage on the XB33. However, the XB33 features EXTRA BASS for a deep, punchy sound. Thanks! - Romeo

  Answered 4 years ago by SonyListens

  
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Q: Questionhow many watt?

Asked 4 years ago by Anonymous.

• A:Answer Hi there, Thank you for your inquiry. Unfortunately, we do not disclose wattage however, the SRSXB33 features EXTRA BASS for a deep, punchy sound. Thanks! - Romeo

  Answered 4 years ago by SonyListens

  
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